Customer Experience Manager jobs

A leading health care organization in Auckland is seeking an experienced retail manager to enhance customer experience and drive sales. The ideal candidate will possess strong leadership and communication skills, preferably with over two years of experience in pharmacy retail. This permanent, full-time role offers opportunities for career advancement in a supportive and dynamic work environment....

Retail is high-energy and constantly changing – combine that with an iconic “Kiwi” company in growth mode and you have a career winner! At Mitre 10, it’s our people who make the difference. We’re a proudly Kiwi business that’s been part of New Zealand’s DIY story for generations, helping customers turn ideas into reality since 1974. With the backing of a trusted national brand and the heart of a...

A leading nursery retailer is seeking a Retail Sales Manager in Wellington, offering both full-time and part-time options with training provided. The role demands a passion for achieving sales targets and ensuring exceptional customer experiences. Duties include managing store performance, stock control, and guiding the team in a supportive environment. Ideal candidates will possess strong...

A global fashion and lifestyle retailer is looking for a Dual Store Manager to lead both the Cotton On and Cotton On Kids stores in Auckland. As a Dual Store Manager, you will foster a customer-first culture, empower your team, and drive a positive shopping experience. Responsibilities include managing store productivity, coaching team members, and engaging with the Cotton On Group Foundation to...

Customer Experience & Operations Manager Wellington, New Zealand | Posted on 07/02/2025 At Monster Group, we believe in empowering customers through simplicity, clarity, and service that saves time, money, and confusion. As a fast-growing, multi-brand organization with global reach — including Electricity Monster, Internet Monster, and Solar Monster — our Philippines contact center is at the...

Customer Experience Owner - Managed File Transfer - Identity & Integration Platform Customer Experience Owner – Managed File Transfer – Identity & Integration Platform At ASB, we are more than a bank. We are a purpose-led organisation that helps people, communities, and our environment thrive together. Our values of Courage, Care, and Curiosity guide us to challenge the status quo, genuinely...

A leading retail company in Auckland is seeking a Store Manager to oversee financial performance and guide a diverse team. Previous retail management experience is crucial, focusing on sales growth and customer satisfaction. The company offers a range of benefits, including discounts and a bonus program, emphasizing a supportive work environment and recognition for long-serving staff. Join this...

A humanitarian organization in Gisborne is seeking an Assistant Shop Manager to join in a casual capacity. The role involves managing shop operations, cash handling, and supporting volunteers while ensuring great customer experiences. Ideal candidates will have experience in retail, excellent communication skills, and the ability to work well in a team. This position offers benefits like five...

About Our Client Our client is a leading provider of medical waste management and product supply across New Zealand, serving hospitals, laboratories, aged care, commercial, hospitality, and industrial sectors. They deliver safe, compliant, and environmentally focused solutions backed by an expanding product and service portfolio. The Role Our client is seeking an experienced, data-driven...

A local gourmet food retailer is seeking a Store Manager in Auckland to lead a team of around 60. You will be responsible for delivering exceptional customer experiences, driving team performance, and cultivating a culture of leadership and growth. Your passion for food and customer-centric philosophy will be pivotal in transforming customer interactions into memorable experiences. The role...

A well-known retail company in Auckland is seeking an Assistant Manager to enhance customer experiences and support the team. Responsibilities include coaching, performance management, and workforce planning. Ideal candidates are passionate about customer service, possess leadership experience, and are team players. This position offers various perks, including team discounts and professional...

A global jewelry brand in Christchurch is looking for a Store Manager to lead the store team, drive sales, and enhance customer experiences. The ideal candidate will have 3-5 years of experience in a similar high-performance environment and be capable of coaching and developing their team. This role includes various perks such as substantial staff discounts and wellness days, ensuring a...

A global workspace provider in Auckland is seeking a Customer Services Manager to oversee all aspects of their centre. You will manage customer service, lead a small team, and ensure outstanding service that keeps customers coming back. Ideal candidates have a strong background in customer-focused roles and possess the passion, drive, and resilience to meet targets. This position offers a fun,...

A leading retirement village operator in Wellington is seeking a passionate Office Manager to join their team. The ideal candidate will possess excellent customer service skills and a strong administration background, ideally in a sole charge role. This position involves providing administrative and management support while ensuring superb service at reception. With a vibrant team atmosphere,...

A prominent New Zealand retail brand is seeking a Duty Manager in Palmerston North. In this role, you will lead and inspire a team, manage shifts, and train team members to ensure exceptional customer service. Successful candidates will be proactive, with a flair for leadership and a commitment to health and safety. The position requires working 30 hours a week from Tuesday to Saturday, offering...

A leading retail chain in Auckland is seeking a Frame Shop Manager. This role involves supervising staff, managing inventory, and ensuring exceptional customer service. The ideal candidate will have previous management experience and excellent customer service skills. We offer competitive wages and benefits, including medical, dental, and a 401(k) program. Join our dynamic team and contribute to...

A leading lingerie retailer in Tauranga is seeking an Assistant Store Manager to support the Store Manager and manage the team during their absence. This role involves training staff, ensuring excellent customer experience, and achieving operational goals. Enthusiastic individuals passionate about empowering women and personalized service are encouraged to apply. The position offers a range of...

A leading nursery retailer is seeking a Retail Sales Manager in Wellington, offering both full-time and part-time options with training provided. The role demands a passion for achieving sales targets and ensuring exceptional customer experiences. Duties include managing store performance, stock control, and guiding the team in a supportive environment. Ideal candidates will possess strong...

A leading nursery retailer is seeking a Retail Sales Manager in Wellington, offering both full-time and part-time options with training provided. The role demands a passion for achieving sales targets and ensuring exceptional customer experiences. Duties include managing store performance, stock control, and guiding the team in a supportive environment. Ideal candidates will possess strong...

A leading nursery retailer is seeking a Retail Sales Manager in Wellington, offering both full-time and part-time options with training provided. The role demands a passion for achieving sales targets and ensuring exceptional customer experiences. Duties include managing store performance, stock control, and guiding the team in a supportive environment. Ideal candidates will possess strong...