customer experience jobs

A leading automotive company in New Zealand is looking for a Head of Aftersales to oversee the branch's after sales performance. Responsibilities include ensuring customer satisfaction, managing the after sales team, and ensuring compliance with standards and statutory requirements. The position offers the opportunity to enhance customer experiences and contribute to profitability. Candidates...

Bay Venues - haven’t heard of us? Not to worry; I bet you have heard of some of the venues we own or operate – the iconic Mount Hot Pools, Baywave, or Mercury Baypark to name a few. As the kaitiaki of 24 facilities in Tauranga Moana, we proudly offer a range of activities and experiences intended to put a smile on the dial of our community. Here at Bay Venues, we are all about ensuring we create...

A leading New Zealand bank is seeking a Customer Experience Owner to join their lending team. The role involves guiding cross-functional squads to enhance customer journey and streamline lending applications. Candidates should have extensive financial services experience, strong strategic vision, and collaboration skills. The position offers a supportive environment with a commitment to employee...

Luxury Travel Consultant – Customer Experience (Remote) Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. You...

A leading eyewear retail brand seeks motivated individuals for retail positions in New Plymouth, New Zealand. Responsibilities include championing brands, creating exceptional customer experiences, and maintaining a lively store atmosphere. Ideal candidates will have prior retail or customer service experience, strong communication skills, and a passion for innovation. This role offers generous...

A leading provider in medical waste management in Auckland is seeking a Customer Experience Manager to oversee their national customer service team. The role involves driving process improvements, managing day-to-day operations, and ensuring excellent customer experiences from order placement to dispatch. Successful candidates will have proven leadership experience, strong skills in data-driven...

A residential maintenance company in Havelock North seeks an Administrative Coordinator to manage work orders and coordination tasks. Ideal candidates will have proven administration experience, strong coordination skills, and a passion for customer service. Responsibilities include dispatching trades, maintaining records, and ensuring customer needs are met. The position is fixed-term until June...

A well-known retail company in Auckland is seeking an Assistant Manager to enhance customer experiences and support the team. Responsibilities include coaching, performance management, and workforce planning. Ideal candidates are passionate about customer service, possess leadership experience, and are team players. This position offers various perks, including team discounts and professional...

Customer Experience Consultant (New Zealand) Medtech is New Zealand’s market-leading provider of primary health technology, supporting healthcare professionals with modern, reliable, and clinically safe digital tools. We are looking for a Customer Experience Consultant to join our Customer Experience Team and help deliver outstanding support to healthcare providers nationwide. In this role,...

A leading technology firm in Christchurch is looking for an experienced Information Experience Senior Manager to enhance customer information delivery. The ideal candidate will possess a strategic mindset, with over 7 years in related fields and a relevant bachelor's degree. Responsibilities include leading teams, translating customer needs, and developing user-centric content. The position is...

Customer Experience Technician - West Auckland page is loaded## Customer Experience Technician - West Aucklandlocations: Auckland, New Zealandtime type: Full timeposted on: Posted Todayjob requisition id: REQ-21928The RoleFisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions...

The role & impact At Xero, we are here to make running a business beautiful by making small businesses more efficient and empowering the community behind them. As a Customer Experience People Lead, you will lead a group of Customer Experience (CX) Specialists who are the face of our brand, providing support and guidance to small business owners, bookkeepers, and accountants. You will be...

A key government agency in Waikato is seeking a Customer Experience Representative to provide first-class support to customers on their recovery journey. This full-time position comes with comprehensive training and skill development, ensuring candidates have the tools to succeed. Responsibilities include handling calls and customer interactions, while embodying company values of resilience and...

About the Role: Bay Venues - haven’t heard of us? Not to worry; I bet you have heard of some of the venues we own or operate – the iconic Mount Hot Pools, Baywave, or Mercury Baypark to name a few. As the kaitiaki of 24 facilities in Tauranga Moana, we proudly offer a range of activities and experiences intended to put a smile on the dial of our community. Here at Bay Venues, we are all about...

Luxury Travel Consultant – Customer Experience (Remote) Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. You...

A major New Zealand bank is looking for a Customer Experience Owner to enhance home lending services. This role involves leading squads in the Enterprise Lending Applications stream, focusing on innovative solutions and stakeholder collaboration. Ideal candidates possess extensive financial services knowledge and a results-driven approach. The bank supports work-life balance and employee...

A leading software company in Auckland is seeking a Customer Experience People Lead to guide a team of specialists. You will drive a high-performance culture by promoting customer-centricity and managing complex escalations. Your role involves fostering team growth, achieving quality customer support, and collaborating on process improvements. This position offers a hybrid work environment,...

Customer Experience Representative at Accident Compensation Corporation, Waikato## Mō tēnei tūranga mahi | About this role Join a purpose-driven team that makes a real difference. Grow your career with full training, skill development, and opportunities to progress. Work Monday to Friday - no weekends and no late nights!ACC exists to support people - we help prevent injuries and get New...

About Our Client Our client is a leading provider of medical waste management and product supply across New Zealand, serving hospitals, laboratories, aged care, commercial, hospitality, and industrial sectors. They deliver safe, compliant, and environmentally focused solutions backed by an expanding product and service portfolio. The Role Our client is seeking an experienced, data-driven...

Travel Customer Experience Representative (Remote) Prestige Travel Agency by Mich is seeking aTravel Customer Experience Representative to support clients throughout their travel journey, from booking through post-trip follow-up. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Key Responsibilities -...