visitor experience jobs

A community-serving cultural organization is seeking a full-time Visitor Operations Manager in Auckland. This role involves leading the visitor operations team, developing high-performing customer service strategies, and managing staff to ensure exceptional customer experiences. Candidates should have a relevant degree or equivalent experience, along with significant management experience. A...

A local government authority in Napier is seeking a Customer Service Assistant to enhance visitor experiences at MTG Hawke's Bay. The successful candidate will provide front-of-house service, support various programmes, and engage with the community. Ideal candidates will have strong customer service skills, effective communication abilities, and proficiency in digital systems. This full-time...

A local museum in Te Awamutu seeks a Museum Host to welcome and assist visitors. Your role will include providing information on exhibitions and services, helping with events, and ensuring a friendly atmosphere. Ideal candidates are warm, reliable, and possess strong customer service skills. Join this supportive team environment and enjoy generous leave entitlements and staff wellbeing...

Posted: 03/01/2026 Closing Date: 01/02/2026 Job Type: Permanent - Full Time Location: Hastings Job Category: isite Tihei mauri ora! Nau mai, haere mai, tahuti mai ki Heretaunga! Heretaunga haukunui, Heretaunga ararau, Heretaunga haaro te kaahu, Heretaunga takoto noa! Welcome to Heretaunga, the area renowned for its rich and fertile landscape that is sustained by its life-giving dews and...

A leading cultural and conservation organisation in Auckland seeks a full-time Visitor Operations Manager. The role involves leading the Visitor Operations team, managing Duty Operations Managers, and driving recruitment and training. Ideal candidates will have extensive experience in visitor engagement and strategic development, a passion for customer service, and at least five years in...

A local art gallery in New Plymouth is seeking a staff member to manage the Gallery Space on Saturdays. The role involves interacting with visitors and may include additional responsibilities relating to both front-of-house and behind-the-scenes tasks. The position is for the hours of 9am to 3pm on Saturdays, with the possibility for more involvement during events. Interested candidates are...

We're on the hunt for the ultimate sales champion to join our Queenstown Visitor Centre Team! You'll effectively sell our RealNZ experiences and bring with you a hunger to achieve optimum revenue performance. We pride ourselves on delivering exceptional service to all visitors, therefore we are seeking someone to inspire and inform guests about our 'must see' and 'must experience' products. This...

A government conservation agency seeks a dedicated individual for a full-time, island-based role on Matiu Island. You will lead conservation efforts in collaboration with Taranaki Whānui while managing visitor engagement and island infrastructure. Ideal candidates will have diverse people skills, understand Te Tiriti principles, and possess relevant maintenance capabilities. Strong organizational...

- Live and work in paradise – make your home on stunning Matiu Island in Te Whanganui a Tara / Wellington Harbour - Work in partnership with Taranaki Whānui, the mana whenua and owners of the Harbour Islands, under the governance of the Kaitiaki Board - Play a key part in delivering the aspirations of Taranaki Whānui for Matiu Island - 3-year, full-time island-based role with the option to...

A local government entity in Napier seeks a passionate Diver/Aquarist to care for aquatic animals at the National Aquarium of New Zealand. This role includes daily husbandry tasks, diving operations, and delivering engaging visitor experiences. You will be part of a collaborative team and enjoy benefits such as annual leave, health insurance discounts, and cultural training opportunities. The...

- Start late Jan/early Feb 2026 - Join a supportive, inclusive team - Salary range: $85k–$95k, depending on experience Visitor Experience Manager / Kaiwhakahaere Wheako Manuhiri He angitūtanga: The opportunity Auckland Art Gallery Toi o Tāmaki is a cultural leader in Aotearoa New Zealand. We strengthen and enrich our communities through art and ideas. We offer inspiring art experiences that...

A local museum in Te Awamutu seeks a Museum Host to welcome and assist visitors. Your role will include providing information on exhibitions and services, helping with events, and ensuring a friendly atmosphere. Ideal candidates are warm, reliable, and possess strong customer service skills. Join this supportive team environment and enjoy generous leave entitlements and staff wellbeing...

A community-focused organization is seeking a Visitor Experience Manager to lead their team at Auckland Art Gallery. This role involves providing exceptional service and operational leadership to ensure a memorable visitor experience. The ideal candidate will have over 7 years of experience in team management and proven success in creating inclusive environments. A salary range of $85k–$95k is...

A prominent cultural agency in New Zealand is looking for a Visitor Experience Manager to lead a dynamic team and ensure high-quality visitor engagement. The role requires extensive experience in managing customer-facing environments and a commitment to cultivating inclusive visitor experiences. Located in Auckland, this full-time position offers competitive salary and benefits, and is an...

Select how often (in days) to receive an alert: Title: Assistant DOM Visitor Experience & Engag Date: 18 Jan 2026 Location: Central Auckland, NZ, 1010 Description: - Permanent, full-time opportunity - Be part of our mission to bring people together to build a future for wildlife - Inspiring environment working alongside passionate people He angitūtanga: The opportunity Auckland Zoo is a...

A prominent wildlife conservation organization in Auckland seeks an Assistant Duty Operations Manager to enhance visitor experiences. This full-time role involves supporting day-to-day operations and leading a customer service team while promoting conservation advocacy. Candidates should possess strong supervisory skills, a passion for wildlife, and a qualification in hospitality or tourism. The...

A leading cultural organization in Auckland seeks a Museum Assistant to provide outstanding customer service and enhance visitor experiences. The role involves operations such as greeting visitors, ticketing, and supporting events in a vibrant team environment. Candidates should be communicative, flexible for weekend work, and experienced in customer-facing roles. This part-time position offers...

Select how often (in days) to receive an alert: Tātaki Auckland Unlimited (TAU) is Auckland’s cultural, events and destination agency. It enriches the cultural life and vibrancy of Auckland through events, experiences and taonga (treasures). Its work connects communities, celebrates identity and grows Auckland’s reputation as a world‑class place to live, visit and belong. TAU is a proud Auckland...

A local council is seeking a full-time Visitor Services Representative for the Arataki Visitor Centre in Auckland. The successful candidate will engage with visitors, provide information on local attractions, and promote cultural knowledge related to Te Ao Māori. Responsibilities include delivering workshops and managing self-guided tours. A preferential requirement is a current New Zealand...

Overview A full-time Visitor Services Representative to join the Arataki Visitor Centre team in the Waitākere Ranges Regional Park. You will inform and assist visitors in a friendly, customer-focused manner and foster a sense of kaitiakitanga of Te Wao Nui a Tiriwa. Responsibilities - Assist various visitors and groups with information on tracks and local experiences to maximise customer...