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Guest Services Supervisor jobs

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Gondola & Guest Services Operations Supervisor

QJumpers Recruitment Services
Queenstown

A leading tourism operator in New Zealand is seeking an Activities Supervisor to oversee daily operations at the Gondola and Guest Services. The ideal candidate will have customer service and supervisory experience, with a commitment to safety and a positive attitude. This role offers a fun working environment with flexible shifts, guaranteed hours, and additional perks such as free staff meals...

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a day ago

F&B Service Supervisor - Elevate Guest Experience

Four Points by Sheraton
Auckland

A leading hotel chain in Auckland is seeking a Food & Beverage Service Supervisor who will lead the service team, ensuring an exceptional experience for travelers. Responsibilities include supervising service periods, providing friendly and efficient service, and assisting with operational tasks. Ideal candidates will have relevant managerial experience and an RSA certification. Join a supportive...

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6 days ago

Luxury F&B Supervisor — Lead Premium Guest Service

Sofitel
Queenstown

A leading luxury hotel in Queenstown, New Zealand, is seeking a Food & Beverage Supervisor to lead the operations, ensure exceptional guest service, and mentor the team. The ideal candidate will have at least 12 months of supervisory experience in a premium venue and possess strong knowledge of beverage service standards. This full-time permanent role offers competitive pay and numerous benefits...

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a day ago

Guest Experience Lead - Front Office Supervisor

Oaks Hotels, Resorts & Suites
Queenstown

A leading hotel management company in Queenstown is seeking a Front Office Supervisor to lead a team in delivering outstanding guest experiences. The ideal candidate will have proven leadership skills, a strong background in hospitality, and exceptional customer service abilities. Responsibilities include managing guest check-ins/outs, resolving complaints, and ensuring high service standards....

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3 days ago

Front Office Supervisor — Lead Guest Experiences & Career Growth

Minor International
Queenstown

A leading hospitality organization in Queenstown seeks a full-time Front Office Supervisor to lead the team and ensure exceptional guest experiences. The ideal candidate will possess strong leadership skills, have extensive experience in the hospitality industry, and demonstrate exceptional customer service abilities. Flexibility to work varied shifts is required. The company offers growth...

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3 days ago

Food & Beverage Supervisor: Lead Guest Experience

IBIS
Wellington

A prominent economy hotel in Wellington is seeking a Food & Beverage Supervisor to lead a team and create exceptional dining experiences. Responsibilities include supervising daily operations, training staff, and ensuring customer satisfaction. This full-time role requires strong leadership, problem-solving skills, and flexibility to work a rotating 7-day roster. Ideal candidates will have...

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3 days ago

Luxury F&B Supervisor | Lead Guest Experience

Hilton
Queenstown

A leading hospitality company in Queenstown is seeking a Food and Beverage Supervisor to oversee F&B operations and ensure the highest quality service. The ideal candidate will have experience in a supervisory role within a luxury setting, demonstrating strong leadership skills. Responsibilities include supporting team members and providing exceptional dining experiences to guests. This full-time...

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3 days ago

In-Room Dining Supervisor - Lead a Fast-Paced Guest Experience

SkyCity
Auckland

A hospitality company in Auckland is seeking a full-time Hospitality Manager for their In Room Dining team. The role involves managing staff, ensuring excellent guest service, and supporting the dining experience of various customers. Ideal candidates will have at least 2 years in a supervisory position within Food & Beverage, with strong communication and problem-solving skills. The company...

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a day ago

Luxury F&B Supervisor: Lead Guest Experience

Hilton Worldwide, Inc.
Queenstown

A leading global hospitality company is seeking a Food and Beverage Supervisor to oversee daily operations at their Queenstown location. This role requires experience in a supervisory position within a 5-star environment and involves training team members to ensure high guest satisfaction. The ideal candidate will have strong leadership abilities and a commitment to delivering luxury dining...

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3 days ago

Housekeeping Supervisor — Lead & Elevate Guest Rooms

Hind Management
Christchurch

A nationwide hospitality management company is hiring a Housekeeping Supervisor in Christchurch. The ideal candidate will lead room attendants, ensure cleanliness, and handle scheduling. This part-time role requires strong organizational and team management skills, offering employee benefits including discounts across a hospitality network. Candidates should be flexible with shift availability...

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a day ago

Hotel F&B Supervisor - Lead Dining & Guest Experience

Ibis, Ibis Styles, Ibis Budget
Wellington

A leading hospitality group is seeking a Food and Beverage Supervisor in Wellington. This full-time role involves leading a team to create exceptional guest experiences while managing restaurant and bar operations. Ideal candidates should have supervisory experience, strong interpersonal skills, and a passion for customer service. Benefits include access to the Accor Academy, discounted food and...

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3 days ago

F&B Supervisor — Lead Guest Experiences & Team Growth

ACCOR
Christchurch

A leading hotel group in Christchurch is seeking a Food & Beverage Supervisor to lead a team dedicated to creating unforgettable dining experiences. You will assist the Food & Beverage Manager in daily operations, ensuring excellent service and managing guest interactions. The ideal candidate should have significant experience in hospitality, leadership skills, and the ability to operate in a...

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2 days ago
Remote

Guest Services Manager

DataAnnotation
New Zealand

We are looking for a Guest Services Manager to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of writing, editing, and content development. Other related fields include, but are not limited to: Communications and/or...

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6 days ago

Overnight Auditor & Guest Services Specialist (40h)

EVT - Entertainment | Ventures | Travel
Queenstown

A hotel chain in New Zealand is seeking a Night Auditor for LyLo Queenstown. This full-time position requires responsibility for guest services, financial reconciliation, and property security overnight. Applicants should have prior experience in hospitality and possess strong numerical and problem-solving skills. The role comes with employee discounts and a rewarding team environment. Working...

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4 days ago

Resident Services Lead - Guest Experience

Oceania Group
Auckland

A leading retirement care provider in New Zealand seeks a Guest Services Manager to lead a passionate team and deliver exceptional customer service. Responsibilities include overseeing front-of-house operations, engaging with residents, and ensuring satisfaction. Ideal candidates will have strong leadership skills and customer service experience. We offer competitive remuneration, a supportive...

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4 days ago
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Part-Time Guest Experience Lead - F&B Service

Marriott Hotels Resorts
New Zealand

A leading global hospitality firm is looking for a part-time Guest Service Expert in Auckland, New Zealand. This role focuses on delivering exceptional service, ensuring a memorable dining experience for guests. Candidates should possess excellent customer service and communication skills, with the ability to be on their feet for extended periods. Join a team dedicated to creating an inclusive...

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3 days ago

Inspire Rooms Supervisor — Lead & Elevate Guest Experience

Fairmont
Nelson

Un hôtel de luxe recherche un(e) participant(e) au programme Inspire Hébergement. Ce poste offre l'occasion d'acquérir une expertise en direction d'hébergement à travers diverses missions telles que la supervision des équipes, le contrôle des chambres et le service client. Les candidats doivent posséder une formation hôtelière, un an d'expérience en hébergement et des compétences en communication...

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2 days ago

In-Room Dining Supervisor - Guest Experience Leader

SkyCity
Auckland

A prominent hospitality provider in Auckland is seeking a Hospitality Manager for their In Room Dining team. This full-time role involves supervising staff, training team members, and ensuring an exceptional guest experience. Ideal candidates will have about 2 years of supervisory experience in Food & Beverage and must possess a General Managers licence. A positive attitude and strong...

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5 days ago

F&B Supervisor - Lead & Elevate Guest Experience

Oaks Hotels, Resorts & Suites
Queenstown

A leading hotel and resort company in Queenstown is seeking a passionate Full-time Food & Beverage Supervisor. You'll be key in delivering unique dining experiences while mentoring a small team. Responsibilities include overseeing service, ensuring guest satisfaction, and coaching team members. Ideal candidates will have a positive attitude and experience in hospitality roles. This position...

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4 days ago

Food & Beverage Supervisor: Guest Experience Leader

Ibis, Ibis Styles, Ibis Budget
Wellington

A leading hospitality group in Wellington seeks a Food & Beverage Supervisor to oversee the restaurant and bar operations. In this full-time position, you will lead and develop the Food & Beverage team, ensuring exceptional guest experiences through training and support. The role requires supervisory experience, flexibility for rotating shifts, and a passion for customer service. Enjoy employee...

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2 days ago
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