guest service agent jobs

A leading international hotel chain in Queenstown seeks a Guest Service Agent to deliver exceptional hospitality. This entry-level position requires previous front desk experience, strong customer service skills, and the ability to handle reservations. Candidates must be available for various shifts. Accor offers numerous benefits including discounts and career development through training...

Guest Service Agent / F&B Attendant Hotel Armitage & Conference Centre – Tauranga Hotel Armitage & Conference Centre is looking for an enthusiastic and customer‑focused Guest Service Agent / F&B Attendant to join our Front Office and Food & Beverage team. This is a hands‑on, guest‑facing role where no two days are the same. You will be the first point of contact for our guests, delivering...

Guest Service Agent | 30 hours Part Time | QT Auckland 4 Viaduct Harbour Avenue, Westhaven, Auckland 1010, New Zealand Posted Thursday 15 January 2026 at 11:00 am | Expires Friday 6 February 2026 at 10:59 am About QT Hotels & Resorts QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘expect the...

About The Role - Te mahi We are a leading Auckland hospitality group with a beautiful hotel within Auckland CBD. With bookings climbing and our Hotel getting busier, it is time to find talented Guest Service Agents for our 186 room Sudima Auckland City Hotel. We are looking for individuals who are passionate about hospitality and have experience customer‑facing roles. Full training will be...

Job Description Guest Service Agent (HOT0C7OO) Work Locations Hilton Queenstown Hotel Kawarau Village, 79 Peninsula Rd, Queenstown 9300 Working for Hilton Located on the shores of Lake Wakatipu, our lakeside resort features 5‑star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand...

About The Role If you are passionate about service and have a smile to match, we are seeking Guest Services Agents. The shifts are 7:00 AM to 3:30 PM, 3:00 PM to 11:30 PM, and 11:00 PM to 7:30 AM for our 153 room hotel. We are looking for an enthusiastic applicant who understands the meaning of great guest service, teamwork and attention to detail. A team player who enjoys the hospitality...

Hotel Brand: Crowne Plaza Hotels & Resorts Location: New Zealand, Christchurch Hotel: Christchurch (CHCCS), 764 Colombo Street, 8011 Crowne Plaza Christchurch is located in the heart of downtown Christchurch, right opposite Victoria Square and just a short walk from major attractions, including the Avon River, Town Hall, Art Gallery, Te Pae Conference Centre and the modern dining and shopping...

A serviced apartment provider in New Zealand is seeking a Guest Services Agent to join their team on a casual basis. This position involves managing front office operations, processing reservations, and ensuring a great customer experience for guests. Candidates should have a passion for customer service, excellent communication skills, and the ability to work various shifts, including nights and...

Quest Springfield Central is welcoming new locals! Quest Apartment Hotels is the largest and fastest growing apartment hotel operator in Australasia with more than 170 franchised properties across Australia, New Zealand, United Kingdom and Fiji. While Quest is a member of The Ascott Limited, a leading international lodging owner‑operator, Quest Springfield Central is locally owned and operated....

Join to apply for the Guest Service Agent role at Accor Queenstown, Otago, New Zealand NZ$54,000.00 - NZ$56,000.00 Purpose As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay. Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of...

Hotel: Auckland (AKLAL), 53 St. Patrick's Square, 1010 At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own. Taking centre stage in midtown Auckland, Hotel Indigo Auckland stands as a testament to the vibrant...

Role Overview As a Guest Service Agent at Arawa Park Hotel Rotorua, you will be the welcoming face of one of Rotorua’s most spacious and well located hotels. The property features 135 large, comfortable guest rooms, many with private balconies overlooking Arawa Racecourse, offering a standout experience for families, leisure travellers, and business guests alike. Situated on Fenton Street and...

The Role | Te mahi We are seeking a Guest Service Agent/Hotel Porter to provide an exceptional level of service that exceeds expectations of our guests. This is a Part-time role based at Sudima Christchurch Airport with a guaranteed 20 hours per week and an hourly rate of $25.00 - $26.00 per hour. Responsibilities | Ngā haepapa - Assist with guest enquiries - Ensure guest messages, dry...

A leading hospitality group in Auckland seeks Guest Service Agents for their hotel. Ideal candidates are passionate about customer service, possess strong communication skills, and can manage time effectively. The role includes ensuring smooth check-ins, providing exceptional service, and maintaining reception standards. Flexibility to work on a rotating roster, including weekends and late...

A leading global hospitality company is seeking a Guest Service Agent located at their Queenstown property in New Zealand. The role involves delivering exceptional customer service, managing guest inquiries, and enhancing overall guest experiences. Ideal candidates will have at least 6 months of experience in a front office role, preferably within a 5-star setting, and must possess fluent English...

A leading hospitality provider in Wellington is seeking a Guest Service Agent for a permanent role, focusing on exceptional guest experiences from arrival to departure. Candidates should possess strong communication skills and attention to detail, with previous experience in hospitality being a plus. The role includes managing check-ins, liaising with departments, and offering informed...

Join to apply for the Guest Services Agent / Receptionist role at Accor. Company Description We are seeking an exceptional and professional Guest Services Agent / Receptionist to join our team. The successful candidate will ensure an excellent guest experience from check‑in to check‑out, maintaining hotel standards, and delivering outstanding customer service. Job Description Key...

About The Role If you are passionate about service and have a smile to match, we are seeking a Guest Services Agent. We are looking for an enthusiastic applicant who understands the meaning of great guest service, team work and attention to detail. A team player who enjoys the hospitality industry and wants to further their career. This role covers different shifts during the week, weekends...

About The Role If you are passionate about service and have a smile to match, we are seeking a Guest Services Agent. We are looking for an enthusiastic applicant who understands the meaning of great guest service, team work and attention to detail. A team player who enjoys the hospitality industry and wants to further their career. This role covers different shifts during the week, weekends...

Guest Service Agent | 32 hours+ permanent role 75 Featherston Street, Pipitea, Wellington 6011, New Zealand Posted Tuesday 16 December 2025 at 11:00 am Guest Service Agent | 32 hours+ permanent role About Rydges Hotels & Resorts: Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to...