customer operations manager jobs in Howick

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Customer Operations Manager AU & NZ

ABB
Auckland

Join to apply for the Customer Operations Manager AU & NZ role at ABB Location: Melbourne, Victoria, Australia. Salary: A$76,515.00‑A$90,000.00 At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at...

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3 days ago

Operations Manager - Customer Success (18 month Fixed Term)

Roman Health Pharmacy LLC
Auckland

How you’ll make an impact This role is the key driver for operational excellence for the Customer Success (CS) function. As a key member of the CX Project & Readiness team, you will report to the Director of Global CX Projects & Readiness as part of the Customer Growth & Experience Team. You will be responsible for driving the strategic operations of the CS strategy, acting as the critical...

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16 hours ago

Program Manager, Customer Success Operations

SmarterDx
Auckland

Program Manager, Customer Success Operations Remote (United States) SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every...

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15 hours ago

Technical Operations Coordinator — Customer Services

Tonkin & Taylor Ltd
Auckland

A New Zealand engineering firm is seeking a proactive Technical Co-ordinator to join their Measurement and Calibration team. This role involves providing exceptional customer service, coordinating job bookings, and supporting the smooth operation of their Sales group. The ideal candidate will have strong organisational skills and the ability to manage communications efficiently. Opportunities for...

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6 days ago

Operations Centre (Gateway) Operator - Senior Customs Officer Grade 2

NZ Customs
Auckland

Overview Are you interested in developing or furthering a career at the New Zealand Customs Service, within the Intelligence, Investigations and Enforcement (II&E) Group? This opportunity will have you working in the Ops Support Operations Centre (Gateway), alongside Customs Surveillance (CSU) and Customs Technical (CTU) teams supporting operations for Investigations and Intelligence. The...

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a day ago

Operations Centre (Gateway) Operator - Senior Customs Officer Grade 2

New Zealand Customs Service
Auckland

Are you interested in developing or furthering a career at the New Zealand Customs Service, within the Intelligence, Investigations and Enforcement (II&E) Group? This opportunity will have you working in the Ops Support Operations Centre (Gateway), alongside Customs Surveillance (CSU) and Customs Technical (CTU) teams supporting operations for Investigations and Intelligence. About this...

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a day ago
Hybrid

Head of Customer Operational Delivery

NZ Transport Agency Waka Kotahi
Auckland

Lead strategic transformation and operational excellence for NZTA’s customer services. Drive continuous improvement and innovation in frontline service delivery. Make a real impact on the experience of people interacting with New Zealand’s transport system. Location: Wellington, Auckland or Hamilton Te Whiwhinga mahi | The opportunity As Head of Customer Operational Delivery, you’ll provide...

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2 days ago

Technical Coordinator: Customer & Operations Support

Geotechnics Ltd
Auckland

A specialist materials testing company is looking for a proactive Technical Co-ordinator in Auckland to ensure efficient operations and provide excellent customer service. The role involves managing job bookings, customer communications, and supporting administrative activities for the Measurement and Calibration team. Ideal candidates will have 1-2 years of experience in customer service, strong...

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3 days ago
Hybrid

Head of Customer Operational Delivery

New Zealand Government
Auckland

Mō tēnei tūranga mahi | About this role Lead strategic transformation and operational excellence for NZTA's customer services. Drive continuous improvement and innovation in frontline service delivery. Make a real impact on the experience of people interacting with New Zealand's transport system. Location: Wellington, Auckland or HamiltonTe Whiwhinga mahi | The opportunityAs Head of Customer...

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4 days ago

Head of Operations & Customer Experience

Tribe Recruitment
Auckland

A leading retail organization is looking for a strategic operations manager in Auckland, New Zealand. This role requires extensive experience in business management and the ability to implement and oversee operational strategies. Candidates must have a bachelor's degree and a strong skill set in communication, problem-solving, and teamwork. The position offers a dynamic work environment in a...

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3 days ago

Finance Operations Specialist: Accounts & Customer Support

Aristocrat
Auckland

A leading gaming company in Auckland is looking for a Customer Support/Accounts Specialist to ensure accurate financial processing across the business. Responsibilities include supplier invoice processing, customer billing support, and fleet administration. The ideal candidate should possess basic accounting knowledge, experience in invoice processing, and proficiency in Concur and Excel. This...

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a day ago

Customer-Focused Yard Loader & Forklift Operator

Carters
Auckland

A leading building supplies company in Auckland is looking for a Customer Service Representative to join the Yard team. This hands-on role requires picking and packing orders, operating a combi forklift, and ensuring exceptional customer service. The ideal candidate will possess a Full, Clean NZ Drivers Licence and ideally a Forklift Licence. The company offers a competitive hourly rate, a...

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a day ago

Wholesale Operations & Customer Experience Lead

Vf Corp.
Auckland

A leading outdoor apparel company based in Auckland seeks a professional to oversee wholesale partner operations and customer service. The role involves acting as a key point of contact between wholesale partners and brand teams, ensuring compliance of orders, handling inquiries, and monitoring order fulfillment. Candidates should have strong operational skills and be able to manage inventory...

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3 hours ago

Operations Director: Strategy & Customer Experience Lead

Tribe Recruitment
Auckland

A prominent recruitment firm in Auckland is seeking a Director to oversee and enhance the organizational operations strategy. This full-time role demands significant supervisory experience in business management, preferably in a multi-site retail environment. The ideal candidate will possess strong leadership qualities, effective communication skills, and a strategic mindset, ensuring a...

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4 days ago

Customer Operations Leader AU & NZ

ABB
Auckland

A global leader in electrification is seeking a Customer Operations Manager for AU & NZ. This role involves developing and deploying customer operations strategies to enhance performance and customer satisfaction. Candidates should have at least 5 years of related experience, a Bachelor's degree in Supply Chain or Engineering, and proficiency in ERP tools like SAP. This position emphasizes...

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3 days ago
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Gateway Operations Lead - Senior Customs Officer

New Zealand Customs Service
Auckland

A government agency in New Zealand seeks a Gateway Operator SCO2 in Auckland to lead operational support for investigations and intelligence. The position requires managing multiple information streams and ensuring effective communication between teams. Candidates must have extensive operational experience and the ability to work in high-pressure situations. The role offers a salary of $79,233 -...

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a day ago

Customer Operations & Service Transformation Leader

New Zealand Government
Auckland

A government agency in New Zealand is seeking a Head of Customer Operational Delivery to lead strategic transformation and operational excellence within customer services. The successful candidate will have significant experience in high-volume transactional customer service and strong leadership skills. This role involves overseeing the integration of new functions and improving the delivery of...

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4 days ago

Senior Gateway Operator, Customs Intelligence Lead

NZ Customs
Auckland

A government agency in New Zealand is seeking a Senior Customs Officer Grade 2 (SCO2) in Auckland. The successful candidate will lead operational support for investigations and intelligence, coordinating data from various sources. This role involves developing operational capabilities, engaging with stakeholders, and delivering critical intelligence in a high-pressure environment. Ideal...

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a day ago

Supervising Customs Officer (SupCo) - Operations Centre (Gateway) - Ops Support

New Zealand Customs Service
Auckland

Ready to take your operational experience to the next level? We have a leadership opportunity in our newly established Customs Ops Support, Operations Centre (Gateway). The team provides support to sensitive and covert operational activity to help protect our communities from Transnational Serious Organised Crime (TSOC), importation of illicit drugs, terrorism and smuggling. The Gateway works...

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a day ago

Lead, Covert Customs Operations

NZ Customs
Auckland

A governmental agency in Auckland is seeking a Supervising Customs Officer to lead a team in covert operational activities. The role requires expertise in risk management, coaching, and operational procedures. Candidates should have experience in law enforcement environments and the ability to work long hours, including nights and weekends. The position offers a salary range of $99,496 - $128,403...

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a day ago
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