customer operations manager jobs

Program Manager, Customer Success Operations Remote (United States) SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every...

Customer Experience & Operations Manager Wellington, New Zealand | Posted on 07/02/2025 At Monster Group, we believe in empowering customers through simplicity, clarity, and service that saves time, money, and confusion. As a fast-growing, multi-brand organization with global reach — including Electricity Monster, Internet Monster, and Solar Monster — our Philippines contact center is at the...

How you’ll make an impact This role is the key driver for operational excellence for the Customer Success (CS) function. As a key member of the CX Project & Readiness team, you will report to the Director of Global CX Projects & Readiness as part of the Customer Growth & Experience Team. You will be responsible for driving the strategic operations of the CS strategy, acting as the critical...

Join to apply for the Customer Operations Manager AU & NZ role at ABB Location: Melbourne, Victoria, Australia. Salary: A$76,515.00‑A$90,000.00 At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at...

Our Purpose At Xero, we're here to help supercharge small businesses. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world. How You'll Make An Impact This role is the key driver...

Best of both world where you are not just sitting behind a desk all day! Based at Invercargill Airport, we have a part-time position available for someone who has exceptional customer service skills and isn't afraid of hard work. - Permanent, Part-Time position working 20-hours per week - Entry level role with training provided - Supportive, friendly, and caring culture We operate 7 days a...

Lead strategic transformation and operational excellence for NZTA’s customer services. Drive continuous improvement and innovation in frontline service delivery. Make a real impact on the experience of people interacting with New Zealand’s transport system. Location: Wellington, Auckland or Hamilton Te Whiwhinga mahi | The opportunity As Head of Customer Operational Delivery, you’ll provide...

A New Zealand engineering firm is seeking a proactive Technical Co-ordinator to join their Measurement and Calibration team. This role involves providing exceptional customer service, coordinating job bookings, and supporting the smooth operation of their Sales group. The ideal candidate will have strong organisational skills and the ability to manage communications efficiently. Opportunities for...

A leading home improvement retailer is looking for an Operations Manager to enhance customer experience and drive store performance. You’ll lead a large team, overseeing store operations, sales, and ensuring best practices in safety and service are met. Ideal candidates have substantial retail experience, strong leadership, and the ability to coach others effectively. Join a diverse team that...

A specialist materials testing company is looking for a proactive Technical Co-ordinator in Auckland to ensure efficient operations and provide excellent customer service. The role involves managing job bookings, customer communications, and supporting administrative activities for the Measurement and Calibration team. Ideal candidates will have 1-2 years of experience in customer service, strong...

A government transport agency in New Zealand is seeking a Head of Customer Operational Delivery to lead and enhance customer services. The role includes strategic leadership, optimizing operational processes, and driving improvements to ensure high-quality service delivery. Ideal candidates will have significant experience in customer service operations, strong stakeholder management skills, and...

Best of both world where you are not just sitting behind a desk all day! Based at our Apex Car Rentals location at Wellington Airport,we have a part-time position working 30-hours per week available for someone who has exceptional customer service skills and isn't afraid of hard work. We operate 7 days a week, 8 am to 5.30 pm, where you will be required to work on a rotating roster during our...

A global leader in electrification is seeking a Customer Operations Manager for AU & NZ. This role involves developing and deploying customer operations strategies to enhance performance and customer satisfaction. Candidates should have at least 5 years of related experience, a Bachelor's degree in Supply Chain or Engineering, and proficiency in ERP tools like SAP. This position emphasizes...

Program Manager, Customer Success Operations Remote (United States) SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every...

Lead strategic transformation and operational excellence for NZTA’s customer services. Drive continuous improvement and innovation in frontline service delivery. Make a real impact on the experience of people interacting with New Zealand’s transport system. Location: Wellington, Auckland or Hamilton Te Whiwhinga mahi | The opportunity As Head of Customer Operational Delivery, you’ll provide...

Based at our Palmerston North Airport Branch,we have a permanent, full-time position available, working 40 hours per week. In your 40-hour week we would look to schedule you on 5 x 8-hour shifts working during our operational hours which is 7-days a week (Monday - Sunday) between the hours of 7:30 am - 8:00 pm which means you could be rostered to work mornings, afternoons, evenings, weekends and...

A public sector agency in New Zealand seeks a Head of Customer Operational Delivery to lead strategic and operational transformations in customer services. The successful candidate will have significant leadership experience in high-volume transactional operations, particularly in regulated sectors. Responsibilities include managing relationships with industry partners and ensuring compliance in...

Program Manager, Customer Success Operations Remote (United States) SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every...

Program Manager, Customer Success Operations Remote (United States) SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every...

Head of Customer Operational Delivery NZ Transport Agency Waka Kotahi We are seeking an experienced leader to drive strategic transformation and operational excellence for NZTA’s customer services. This senior role offers the chance to shape service excellence and make a meaningful impact for customers and communities across New Zealand. Location Wellington, Auckland or Hamilton...