Customer Experience Manager jobs in Napier

The role & impact As a Customer Experience Specialist - Accounting, you will be a key brand ambassador, providing world‑class support and guidance to small business owners, bookkeepers, and accountants. Your impact is about helping customers unlock the full value of Xero, acting as a trusted and efficient business advisor. You will do this by delivering consistently high levels of customer...

A prominent wine company seeks a Brand Home Manager to lead the Church Road Cellar Door, ensuring exceptional visitor experiences and operational excellence. The candidate should have a strong passion for wine and hospitality, alongside proven leadership experience. Responsibilities include managing team operations, driving sales growth, and delivering strategic engagement plans. Competitive...

A leading international wine company in Napier, New Zealand is seeking a Brand Home Manager to deliver the Church Road Cellar Door vision. You'll oversee daily operations, ensuring exceptional visitor experiences and managing a high-performing team. Ideal candidates will have WSET Level 2, a qualification in Marketing or Tourism, and proven leadership in hospitality. The role also offers unique...

A leading hearing health provider in New Zealand seeks an experienced full-time Audiologist for its Hawke's Bay, Napier location. The successful candidate will administer hearing tests, assess client needs, and deliver exceptional customer care. A Master's degree in Audiology and 2-3 years’ experience is required. Applicants must have excellent communication skills and be self-motivated. This...

A local government authority in Napier is seeking a dedicated Receptionist to manage bookings and deliver exceptional customer service. The successful candidate will thrive in a supportive team environment and be highly organised, with flexible hours including evenings and weekends. Previous hospitality experience is a plus, but not essential. Key benefits include 5 weeks annual leave and health...

A residential maintenance company in Havelock North seeks an Administrative Coordinator to manage work orders and coordination tasks. Ideal candidates will have proven administration experience, strong coordination skills, and a passion for customer service. Responsibilities include dispatching trades, maintaining records, and ensuring customer needs are met. The position is fixed-term until June...

A leading banking institution in New Zealand is seeking a Retail Home Lending Specialist to join its team in Hastings. This role involves managing home loan applications, fostering customer relationships, and guiding clients through their lending journey. Ideal candidates will have experience in banking and hold a Delegated Lending Authority. Kiwibank offers excellent benefits such as Wellbeing...

An automotive aftermarket company in Napier seeks a Trade Specialist to provide technical support and build relationships with trade customers. Candidates should have a passion for automotive and either some experience in parts or a willingness to learn. The role involves delivering high-quality customer service and problem-solving in a dynamic environment. Opportunities for training and...

A leading automotive service provider in Napier is seeking a Customer Service Delivery Representative for fixed-term positions until March 2026. The role focuses on ensuring exceptional service by handling customer enquiries and processing orders. Ideal candidates will have experience in customer service and strong communication skills. Training and development opportunities, along with a...

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.## ## Job Description## We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Napier team on a full...

A leading banking institution in Hastings is seeking a Customer Service Representative to be the first point of contact for customers. The role involves helping clients with financial services, solving problems, and ensuring a great customer experience. Candidates should have at least 2 years of experience in customer service, preferably in banking, and a tertiary qualification in Business or...

See more about the role below, including the responsibilities and skills we are looking for. Customer Service Reference: 6849203 - Great on the job training (licences and endorsements) - 4% Employer Kiwisaver contribution (up to 6% based on length of service) - Wide range of employee benefits including free staff hire in our DIY fleet Our team in Napier are looking for a Customer Service...

A leading supermarket chain in Napier, New Zealand, seeks customer-focused team members to provide excellent service and support daily operations. Responsibilities include engaging customers, managing inventory accuracy, and maintaining store presentation. Ideal candidates exhibit strong interpersonal skills and a commitment to company values. The company offers various team discounts and...

We are seeking a remote Travel Customer Service representative to support clients with booking and general travel questions. You’ll ensure customers receive fast, clear, and friendly assistance, all while working remotely. Responsibilities - Assist customers with booking flights, hotels, and transportation. - Provide clear and friendly support through phone, email, or chat. - Answer basic...

A residential maintenance company in Havelock North seeks an Administrative Coordinator to manage work orders and coordination tasks. Ideal candidates will have proven administration experience, strong coordination skills, and a passion for customer service. Responsibilities include dispatching trades, maintaining records, and ensuring customer needs are met. The position is fixed-term until June...

Overview Take the next steps on your Lending Journey! Excellent benefits including Wellbeing days, subsidized insurance and more! Based in Hastings, Auckland or Christchurch with hybrid work arrangements Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters. Role and Responsibilities Bring your current Retail Home Lending experience and join our lending...

Customer Service Delivery Representative page is loaded## Customer Service Delivery Representativelocations: NZ Napier Support Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: JR62457The OpportunityWe’re on the lookout for an energetic, customer-focused individual to join our Contact Centre team in fixed-term positions. These roles are a fantastic way to get your foot in...

A local council organization in Napier is looking for a Receptionist for its Kennedy Park Resort. In this four-month fixed-term role, you'll deliver exceptional customer service, manage guest bookings, and assist in resort operations. Ideal candidates will be organized, proactive, and able to work varied shifts, including evenings and weekends. This position offers an annual salary package...

A local council in Napier is seeking a Visitor Service Team Member on a one-year fixed-term contract. You will create memorable experiences by engaging with visitors, serving customers in the café and retail areas, and assisting with events. Ideal candidates have 1-2 years of customer service experience and solid communication skills. The role offers an annual salary of $43,100-$50,800 (pro-rated...

Love working with people and being at the heart of a busy community space? Join Napier City Council’s Library team as a Customer Service Librarian, where you’ll be the friendly face welcoming customers, helping them find what they need, and connecting them with the full range of library services, resources, and programmes. This fixed-term, part-time role is perfect for someone who thrives in a...