Customer Experience Lead jobs in Waitakere

A leading automotive supply company is looking for a Retail Coordinator in Onehunga, Auckland. The ideal candidate will have previous retail experience, ideally in a merchandising or automotive context, with strong customer service skills. Responsibilities include product placement and store presentation, ensuring high standards of store tidiness, and leading customer interactions. This position...

A leading New Zealand banking institution is seeking a Customer Experience Owner to lead cross-functional squads in enhancing customer experiences. The successful candidate will champion innovation while ensuring customer needs are met. Responsibilities include creating and delivering business value, managing risks, and fostering a culture of experimentation. Ideal candidates will possess strong...

A leading retail company in New Zealand is seeking a Retail Supervisor to enhance customer experience and lead the Checkout and Customer Service teams. You will develop strategies to improve sales and profitability, analyze customer feedback, and foster a strong team culture. Ideal candidates will have retail supervisory experience, strong communication skills, and a commitment to customer...

A leading retail chain in Auckland is seeking a Frame Shop Manager. This role involves supervising staff, managing inventory, and ensuring exceptional customer service. The ideal candidate will have previous management experience and excellent customer service skills. We offer competitive wages and benefits, including medical, dental, and a 401(k) program. Join our dynamic team and contribute to...

A global fashion and lifestyle retailer seeks a Store Manager in Auckland, New Zealand, to lead and develop a team focused on delivering exceptional customer experiences. The ideal candidate should possess strong leadership and coaching skills, a commitment to team engagement, and a drive for achieving results. Benefits include significant discounts, career growth opportunities, and wellness...

Job Purpose At Emirates, we connect the world through our global hub in Dubai. Across the network, our Airport Services teams work hard to keep our operations running smoothly, efficiently, and safely— ensuring our customers always enjoy a seamless experience and ‘Fly Better’. Join us as a Customer Experience & Ticketing Lead and experience working within a multicultural environment, for one of...

The role & impact At Xero, we are here to make running a business beautiful by making small businesses more efficient and empowering the community behind them. As a Customer Experience People Lead, you will lead a group of Customer Experience (CX) Specialists who are the face of our brand, providing support and guidance to small business owners, bookkeepers, and accountants. You will be...

A philanthropic organization in Auckland is seeking a Retail Assistant to support the Retail Team Leader in ensuring the profitability of the store and Ecommerce site. The role includes managing sales targets, supervising staff, and maintaining engaging social media content. The ideal candidate will demonstrate teamwork, good time management, and an understanding of retail dynamics. Inclusive...

A leading supermarket chain in Auckland is seeking individuals to enhance customer service and support daily operations. The role requires a customer-centric focus, strong communication skills, and attention to detail. Responsibilities include engaging customers on the shop floor, maintaining inventory, and ensuring safety compliance. The position promotes teamwork and offers opportunities for...

A leading global airline based in Auckland is seeking a Customer Experience & Ticketing Lead to oversee operations and ensure exceptional customer service. The role includes managing ticketing, promoting ancillary sales, and effectively communicating the Skywards program. Ideal candidates will have over three years of experience in ticketing and customer service, along with strong interpersonal...

A leading banking institution in Auckland is looking for an Assistant Bank Manager to support branch operations at Glenfield. The role involves leadership responsibilities, enhancing team performance, and fostering exceptional customer relationships. Candidates must have significant experience in banking and lending, and demonstrate a commitment to achieving outstanding customer service. This...

A global fashion retailer in Auckland is seeking a Department Manager to lead a dynamic team, enhancing customer experiences while ensuring exceptional operational standards. You will help optimize sales performance, recruit and develop staff, and stay ahead of fashion trends. This role offers a competitive salary between $60,900 - $65,000 and various employee benefits, including discounts and...

A global airline is seeking a Customer Experience & Ticketing Lead in Auckland, New Zealand. This role involves supervising operations, maximizing revenue through ancillary sales, and providing exceptional customer service amidst a multicultural environment. Candidates should possess over three years of experience in ticketing and sales, excellent communication skills, and familiarity with...

A leading financial organization in Auckland is seeking a Customer Experience Owner for its Payments Tribe. This role involves leading cross-functional squads to design and implement customer-focused experiences that enhance the ATM network and payment solutions. The ideal candidate will have over 7 years of experience in product management within financial services and a strong understanding of...

A leading software company in Auckland is seeking a Customer Experience People Lead to guide a team of specialists. You will drive a high-performance culture by promoting customer-centricity and managing complex escalations. Your role involves fostering team growth, achieving quality customer support, and collaborating on process improvements. This position offers a hybrid work environment,...

A leading retail chain in Auckland is seeking a Frame Shop Manager. This role involves supervising staff, managing inventory, and ensuring exceptional customer service. The ideal candidate will have previous management experience and excellent customer service skills. We offer competitive wages and benefits, including medical, dental, and a 401(k) program. Join our dynamic team and contribute to...

A leading New Zealand bank is seeking a Customer Experience Owner to join their lending team. The role involves guiding cross-functional squads to enhance customer journey and streamline lending applications. Candidates should have extensive financial services experience, strong strategic vision, and collaboration skills. The position offers a supportive environment with a commitment to employee...

A major New Zealand bank is looking for a Customer Experience Owner to enhance home lending services. This role involves leading squads in the Enterprise Lending Applications stream, focusing on innovative solutions and stakeholder collaboration. Ideal candidates possess extensive financial services knowledge and a results-driven approach. The bank supports work-life balance and employee...

A leading financial institution in Auckland is seeking a Customer Experience Owner (CXO) to enhance customer interactions and drive business value. The role involves leading cross-functional teams, prioritising customer needs, and fostering innovation within a collaborative environment. Candidates should have a background in banking or financial services, strong leadership, and problem-solving...

A leading bank in New Zealand is seeking a Customer Experience Owner (CXO) to lead agile squads in delivering customer-centric solutions using Pega and other enterprise platforms. The successful candidate will champion digital transformation, ensure the customer voice is central, and drive innovation for outstanding customer experiences. This role involves collaboration across various...