Customer Care jobs

At LifeHealthcare, we’re on a mission to deliver life‑changing medical solutions to patients across Australia and New Zealand. Our passion is health, and our purpose is making life better for patients, our partners, and our people. We are part of EBOS MedTech, which operates in 9 countries through its portfolio of companies: LifeHealthcare (ANZ distribution), Australian Biotechnologies...

We are looking for a vibrant Customer Care Specialist with a passion for all things fitness to join our team at The Y Massey Leisure Centre. This is a great role, combining sales, customer care and supporting the operations team to deliver awesome programmes for our community! With a minimum of 14.75 hours per week, the required shifts are Friday 1:30 - 9pm and Sat 7:45am-4pm, with the...

A community support organization based in Auckland is seeking a Customer Care Trainer. You will play a key role in enhancing the customer service skills of the team, delivering training programs that focus on communication, empathy, and professionalism. Essential qualifications include experience in customer service training, strong interpersonal skills, and the ability to work collaboratively....

Our Contact Centre is the heartbeat of our business, and are creating memorable first impressions, guiding our customers on their journey to better hearing. About the role As a Contact Care Consultant, you'll be contacting existing customers to arrange appointments to come into our clinic for free hearing checks. It's a busy role in a people focused environment where you're well supported by...

WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Part of WSA group, Audiology South operates a network of hearing stores across Southland and Otago equipped with the latest technology and, most importantly, the best people. We...

A leading medical device company in New Zealand seeks a Customer Care Team member. This role focuses on achieving customer objectives through efficient handling of customer orders, inquiries, and complaints. Ideal candidates will have experience in a similar role, excellent attention to detail, and a strong ability to understand customer needs. Proficiency with ERP/MRP Systems and MS Office...

- Resolve complex customer issues and make a real impact. - Support frontline teams and drive service excellence. - Improve processes and shape better customer experiences. We're looking for a Customer Care Case Manager to join our Customer and Network Performance team. This permanent role offers the chance to contribute to AT's strategic goals and make a meaningful difference in how Auckland...

A leading airline company in Auckland is seeking a Baggage Claims Specialist. In this role, you will assess and resolve baggage issues, ensuring fair outcomes for customers. The ideal candidate will have experience with relevant systems and strong attention to detail. This flexible, shift-based position comes with benefits like discounted travel and a commitment to personal development. Join a...

A leading medical technology company based in Auckland is seeking a Customer Care Representative. The role focuses on managing customer inquiries, processing orders, and ensuring a high level of service. Ideal candidates should possess experience in a customer-facing role, demonstrate excellent communication skills, and have a strong attention to detail. Candidates with knowledge of ERP/MRP...

A leading health insurance provider in Auckland is seeking a Customer Care Administrator to support customer onboarding and manage requests. You will engage with various customer interactions, aiming to create a smooth experience. The role includes comprehensive training and a flexible hybrid work model post-training. Ideal candidates should have strong administrative and customer service skills,...

A leading healthcare solutions provider in New Zealand is looking for a dedicated Customer Care representative. This role involves connecting with customers through calls and emails, ensuring order requests are handled efficiently, and collaborating with various teams. Ideal candidates should possess customer service experience, a friendly attitude, and the willingness to learn new systems. Perks...

This role works within the Customer Care Team to achieve customer focus objectives relating to order handling, billing enquiries, complaint handling as well as customer, doctor and patient enquiries. The key focus of this role is to provide both internal and external customers with a high level of customer service. This role is based in Mascot, New South Wales and will report to the Customer...

A community-focused organization is seeking a vibrant Customer Care Specialist to join their team in Auckland. This role involves handling customer queries, driving retail sales, and ensuring excellent service to maximize customer satisfaction. Candidates should have a minimum of six months sales experience and an interest in fitness. The position offers flexible hours and opportunities for...

Customer Care Administrator page is loaded## Customer Care Administratorlocations: Auckland, New Zealandtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR104665About the role | He Aha Te Tūranga**In this position, you will focus specifically on supporting customers who have already joined nib, assisting them with a smooth onboarding, managing their requests, updates, and...

A major transport organization in Auckland is seeking a Customer Care Case Manager to enhance service excellence. In this permanent position, you will manage escalated customer cases, provide second-level support, and identify process improvements. The ideal candidate has at least 2 years of experience in case management, strong analytical skills, and excellent communication abilities. Join us to...

A community support organization in Auckland is seeking an experienced Customer Care Lead. This role involves supervising Customer Care Coordinators, ensuring effective scheduling and quality service delivery, and maintaining strong relationships with stakeholders. Candidates should have frontline leadership experience, excellent communication skills, and the ability to work in a diverse...

ABOUT THE ROLE This role works within the Customer Care Team to achieve customer focus objectives relating to: order handling, billing enquiries, complaint handling as well as customer, doctor and patient enquiries. The key focus of this role is to provide both internal and external customers with a high level of customer service. This role is based in Mascot, New South Wales and will report to...

Customer Care Representative - Contact Centre - Help shape Auckland while supporting customers every day. - Work from a vibrant waterfront office in the CBD. - Grow your career with AT as a Customer Care Representative! We’re on a mission to wow customers and help them travel confidently across Auckland. We have a great opportunity in our friendly Contact Centre team assisting Aucklanders and...

Customer Care Consultant page is loaded## Customer Care Consultantlocations: Auckland, New Zealandtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR104702About the role | He Aha Te Tūranga**We are looking for people who can turn an interaction with a member or adviser into an experience they will remember, for all the right reasons! Working in our contact centre is high-energy...

A New Zealand transport organization is seeking a Customer Care Representative to help shape Auckland's future. This role involves assisting customers through various communication channels and providing excellent service. The position offers a flexible work roster, including options for remote work, along with comprehensive training. Candidates must possess strong communication skills and a...