contact centre operations manager jobs

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers,...

A leading health services provider in Auckland is looking for a Supervisor to lead a compassionate team, ensuring top-tier client interactions and adherence to service standards. Ideal candidates will have experience in health services and effective leadership abilities. Strong communication and analytical skills are crucial for managing performance, coaching team members, and enhancing service...

Overview Make a meaningful difference to the lives of young people. Based in Grey Lynn, Auckland / Tāmaki Makaurau. 1 x Fixed Term position available ending June 30th 2026. The National Contact centre services the entire country, providing 24/7 service to children and families. From initial contact, the contact centre is involved in each aspect of supporting a child through our multiple...

Mō te tūnga | About the role The National Contact centre service the entire country, providing 24/7 service to children and families. From initial contact, the contact centre will be involved in each aspect of completing the child's journey through our multiple services. Working in a contact centre at the Ministry for Children puts you at the forefront of peoples' lives. Our clients need highly...

Credit Solutions Specialist – Front-End Contact Centre Location: Auckland | Type: Full-time (40 hours, Monday -Thursday 10-6.30pm Friday 8-5pm) Join a company that puts people first—our customers and our team. At Finance Now, we’re proud to be Kiwi-owned and operated, delivering financial solutions that help everyday New Zealanders get ahead—whether it’s through personal loans, credit cards,...

Overview Provide administrative and contact centre support to the PCSS team, supporting caregivers, tamariki and whānau across Aotearoa. Te whiwhinga mahi - The Opportunity Permanent Caregiver Support Services Contact Centre Representative/Team Administrator Turuki Health Care is a kaupapa Māori organisation delivering integrated health, wellbeing and social services across the Tāmaki Makaurau...

Key Perks Full Training provided with Career Progression Opportunities Uncapped Incentive Opportunities/Earnings Be Part of An Inclusive And Diverse Team Culture, Where Everyone Is A Team Player The Role We are looking for a driven and motivated Sales & Service Representative to join us! Based in Newmarket at National Storage's New Zealand Contact Centre, we are excited to expand our Sales &...

Help Desk Contact CentreLocation: WellingtonEmployment Type: Permanent Full-TimeAbout the RoleSeeking a reliable and customer-focused Helpdesk Contact Centre Representative to join our growing team. In this role, you will be the first point of contact for incoming client calls and responsible for delivering efficient and professional service support.Key ResponsibilitiesAnswer incoming calls and...

Ko Matou - About Us Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Mo te turanga - About the role As aService Consultantin our Contact Centre, you'll be the first point of contact for customers seeking...

A renowned retail management company in New Zealand seeks an experienced administrative professional. This role involves managing compliance training, performance reviews, and supplier invoicing, ensuring outstanding organizational standards, and delivering high-quality administrative support. Candidates should have strong financial acumen, excellent customer service skills, and the ability to...

A leading IT services provider in Christchurch seeks an Operations Lead to manage BPO contact centre operations. The role involves ensuring operational readiness, driving engagement strategies, and coaching team leaders to achieve high performance. Candidates should possess strong leadership skills, emotional intelligence, and the ability to influence stakeholders. This is an opportunity to work...

Position Description Our Co-operative Ata whakaarohia to apopo | Imagine Tomorrow with Us At Te Matapuna Fonterra, we want everyone to feel they can be themselves. Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution. Owned by New Zealand dairy farmers and...

Registered Nurse (Casual) - MHAIDS Operations Centre Contract: Casual - up to 40 hours per week Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and...

A government agency for child welfare in Auckland is seeking a motivated individual for a fixed-term administrative support position. The role involves providing payroll support, managing financial documents, and coordinating administration services within the contact centre. Successful candidates will demonstrate strong IT knowledge and excellent communication skills. This position offers...

A renowned retail management company in New Zealand seeks an experienced administrative professional. This role involves managing compliance training, performance reviews, and supplier invoicing, ensuring outstanding organizational standards, and delivering high-quality administrative support. Candidates should have strong financial acumen, excellent customer service skills, and the ability to...

A government agency focused on children's welfare is seeking an administration support team member for its Contact Centre. The role requires strong organizational skills to manage payroll and financial operations while providing empathetic assistance to clients. Candidates should demonstrate excellent communication abilities and knowledge of IT systems. This position offers a meaningful career...

Overview Provide administrative and contact centre support to the PCSS team, supporting caregivers, tamariki and whānau across Aotearoa. Te whiwhinga mahi - The Opportunity Permanent Caregiver Support Services Contact Centre Representative/Team Administrator Turuki Health Care is a kaupapa Māori organisation delivering integrated health, wellbeing and social services across the Tāmaki Makaurau...

A leading self-storage provider in New Zealand is seeking a motivated Sales and Service Representative for their Contact Centre in Auckland. In this role, you will provide exceptional customer service, manage inquiries across various channels, and promote the company's services. Ideal candidates will have strong sales and customer service experience, excellent communication skills, and the...

- Exciting opportunity to lead Security Operations at Oranga Tamariki – Ministry for Children - Beautiful Wellington office with a sea view - Permanent, full time position Oranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do. In our work, we aim to demonstrate these values: - We put Tamariki first - We believe Aroha is vital - We...

Overview Provide administrative and contact centre support to the PCSS team, supporting caregivers, tamariki and whānau across Aotearoa. Te whiwhinga mahi - The Opportunity Permanent Caregiver Support Services Contact Centre Representative/Team Administrator Turuki Health Care is a kaupapa Māori organisation delivering integrated health, wellbeing and social services across the Tāmaki Makaurau...