contact centre manager jobs

Overview Make a meaningful difference to the lives of young people. Based in Grey Lynn, Auckland / Tāmaki Makaurau. 1 x Fixed Term position available ending June 30th 2026. The National Contact centre services the entire country, providing 24/7 service to children and families. From initial contact, the contact centre is involved in each aspect of supporting a child through our multiple...

Mō te tūnga | About the role The National Contact centre service the entire country, providing 24/7 service to children and families. From initial contact, the contact centre will be involved in each aspect of completing the child's journey through our multiple services. Working in a contact centre at the Ministry for Children puts you at the forefront of peoples' lives. Our clients need highly...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers,...

Credit Solutions Specialist – Front-End Contact Centre Location: Auckland | Type: Full-time (40 hours, Monday -Thursday 10-6.30pm Friday 8-5pm) Join a company that puts people first—our customers and our team. At Finance Now, we’re proud to be Kiwi-owned and operated, delivering financial solutions that help everyday New Zealanders get ahead—whether it’s through personal loans, credit cards,...

Customer Care Representative - Contact Centre - Help shape Auckland while supporting customers every day. - Work from a vibrant waterfront office in the CBD. - Grow your career with AT as a Customer Care Representative! We’re on a mission to wow customers and help them travel confidently across Auckland. We have a great opportunity in our friendly Contact Centre team assisting Aucklanders and...

Department: NZ Personal Banking Contact Centre Location: Wellington Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a worldwhere people and communities thrive, driven by a common goal: to improve the financial wellbeingand sustainability of our millions of customers. Mō te tūranga- About the role As a Service Consultant in our Contact Centre, you’ll be...

Overview Provide administrative and contact centre support to the PCSS team, supporting caregivers, tamariki and whānau across Aotearoa. Te whiwhinga mahi - The Opportunity Permanent Caregiver Support Services Contact Centre Representative/Team Administrator Turuki Health Care is a kaupapa Māori organisation delivering integrated health, wellbeing and social services across the Tāmaki Makaurau...

Help Desk Contact CentreLocation: WellingtonEmployment Type: Permanent Full-TimeAbout the RoleSeeking a reliable and customer-focused Helpdesk Contact Centre Representative to join our growing team. In this role, you will be the first point of contact for incoming client calls and responsible for delivering efficient and professional service support.Key ResponsibilitiesAnswer incoming calls and...

Key Perks Full Training provided with Career Progression Opportunities Uncapped Incentive Opportunities/Earnings Be Part of An Inclusive And Diverse Team Culture, Where Everyone Is A Team Player The Role We are looking for a driven and motivated Sales & Service Representative to join us! Based in Newmarket at National Storage's New Zealand Contact Centre, we are excited to expand our Sales &...

Ko Matou - About Us Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Mo te turanga - About the role As aService Consultantin our Contact Centre, you'll be the first point of contact for customers seeking...

Customer Service Consultant, New Zealand Contact Centre Customer Service Consultant, New Zealand Contact Centre Req ID: Department: NZ Personal Banking Contact Centre Division: New Zealand Location: Wellington Ko Matou- About Us Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve...

* Cambridge-based, permanent & full-time (40 hours per week). * Grow your career with our Learning Journey framework - gain new skills and increase your remuneration as you develop. * Join a supportive team with a dedicated Customer Experience Trainer. * Contribute to our community by delivering exceptional customer experiences. Are you passionate about delivering outstanding customer...

A government agency for child welfare in Auckland is seeking a motivated individual for a fixed-term administrative support position. The role involves providing payroll support, managing financial documents, and coordinating administration services within the contact centre. Successful candidates will demonstrate strong IT knowledge and excellent communication skills. This position offers...

About the role As a Service Consultant in our Contact Centre, you'll be the first point of contact for customers seeking support with Retail, Cards, and Digital Banking solutions. Whether it's solving a problem, guiding them through a process, or introducing them to a range of products and services, you'll be making a real difference in their day. You'll be joining a tight-knit team of passionate...

A government agency focused on children's welfare is seeking an administration support team member for its Contact Centre. The role requires strong organizational skills to manage payroll and financial operations while providing empathetic assistance to clients. Candidates should demonstrate excellent communication abilities and knowledge of IT systems. This position offers a meaningful career...

Overview Provide administrative and contact centre support to the PCSS team, supporting caregivers, tamariki and whānau across Aotearoa. Te whiwhinga mahi - The Opportunity Permanent Caregiver Support Services Contact Centre Representative/Team Administrator Turuki Health Care is a kaupapa Māori organisation delivering integrated health, wellbeing and social services across the Tāmaki Makaurau...

A leading self-storage provider in New Zealand is seeking a motivated Sales and Service Representative for their Contact Centre in Auckland. In this role, you will provide exceptional customer service, manage inquiries across various channels, and promote the company's services. Ideal candidates will have strong sales and customer service experience, excellent communication skills, and the...

A New Zealand transport organization is seeking a Customer Care Representative to help shape Auckland's future. This role involves assisting customers through various communication channels and providing excellent service. The position offers a flexible work roster, including options for remote work, along with comprehensive training. Candidates must possess strong communication skills and a...

A leading financial institution in Auckland seeks a Service Consultant in their Contact Centre. In this full-time role, you'll be the first point of contact for customers with their banking needs, handling inquiries with care and efficiency. You'll undergo comprehensive training and contribute to building a sustainable service model. Ideal candidates are eager to learn, customer-focused, and...

Overview Provide administrative and contact centre support to the PCSS team, supporting caregivers, tamariki and whānau across Aotearoa. Te whiwhinga mahi - The Opportunity Permanent Caregiver Support Services Contact Centre Representative/Team Administrator Turuki Health Care is a kaupapa Māori organisation delivering integrated health, wellbeing and social services across the Tāmaki Makaurau...