support analyst jobs

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders. We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities. Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible...

A leading healthcare provider in New Zealand is seeking an IT Service Desk Analyst to join their national IT team. You will provide first point of contact support, resolving incidents and enhancing the user experience. The role is office-based, requiring a customer-focused mindset and troubleshooting skills with software like Windows and Microsoft 365. Competitive benefits include 5 weeks annual...

An organisation supporting Māori landowners in Wellington is seeking a Support Analyst. This role involves providing Level 1 support, triaging helpdesk requests, and enhancing user experience through documentation and problem-solving. The ideal candidate will have experience in helpdesk services, excellent customer service skills, and a strong understanding of Tikanga Māori. This position offers...

A leading recruitment agency seeks an engaging IT Support Analyst in Wellington to join their team during a period of digital transformation. This role involves high-quality technical support and hands-on desktop services. The ideal candidate will have over 3 years' experience, exceptional customer service skills, and strong technical knowledge of Microsoft systems. This position offers career...

A global consulting firm in Auckland is looking for a Junior Helpdesk Analyst to support end-users with IT-related issues. You will assist with troubleshooting hardware and software, responding to helpdesk queries, and collaborating with other IT professionals. Ideal candidates should have a relevant degree or diploma, experience with Windows and MacOS, and strong communication skills. The role...

Job Description Te Haeata/The Opportunity Are you an experienced Application Support Analyst looking for an opportunity to showcase your expertise in supporting Microsoft products such as SharePoint and MS Teams? We are on the lookout for an exceptional addition to our growing team of senior IT professionals, someone with 2+ years' experience who can help us enable digital success. As an...

A leading medical imaging provider in New Zealand seeks an IT Service Desk Analyst to join its national team. You will be the first point of contact for technology support, resolving issues for over 1200 staff across multiple locations, including Auckland and Wellington. The role requires a customer-first mindset and strong troubleshooting skills in Windows and Microsoft 365. Enjoy competitive...

A leading radiology services provider in New Zealand is seeking an IT Service Desk Analyst to join their IT team in Auckland. The role involves providing responsive support for technical issues, using ticketing systems and structured support practices. Ideal candidates will have a customer-first mindset and experience with Windows and Microsoft 365. Benefits include competitive salary, generous...

A national radiology provider is seeking an experienced IT Service Desk Analyst to join their IT team. This full-time role involves providing support across several locations in New Zealand, including Auckland, Wellington, Christchurch, and Tauranga. The ideal candidate will have a customer-first mindset, strong verbal communication skills, and confidence troubleshooting Windows and Microsoft...

A leading recruitment firm in Wellington is seeking a Service Desk Analyst to join their IT team. This temporary role requires a customer-centric individual who thrives in a collaborative environment. Responsibilities include technical support, process improvements, and user access management. The ideal candidate will have strong problem-solving skills and experience in a contact center or IT...

A recruitment agency in Wellington is seeking a Helpdesk Analyst to provide frontline IT support. This role involves resolving technical issues related to mobile devices, networking, and desktop support. Candidates must have proven experience in a similar role and strong knowledge of IT troubleshooting. Excellent communication skills are essential for explaining technical information to...

We Go Beyond for A Safer World Senior Customer Support Analyst Christchurch • Full time • Shift-based (24/7 roster) Te Tūranga – The Role We are excited to invite applications for a Senior Customer Support Analyst to join our Service Management Centre (SMC). In this critical role, you will help ensure the operational excellence of our clients' essential communications networks in a 24x7...

A governmental organization is seeking motivated Policy Analysts and Senior Policy Analysts in Wellington, New Zealand. You will provide advice on welfare settings and income support policies while contributing to high-priority projects. Ideal candidates will have strong analytical skills, experience in policy advice, and a commitment to inclusivity. This permanent opportunity offers a supportive...

A leading fintech company in Auckland is seeking experienced Support Analysts to join a transformative project with a major banking client. Candidates should have at least five years' experience in the New Zealand retail banking industry, knowledge of cloud banking applications, and proficiency in SQL. This role offers a flexible hybrid work model and competitive remuneration with great benefits...

A leading public healthcare provider in New Zealand is seeking an Application Support Analyst to enhance critical business applications. You will ensure application stability and perform maintenance while collaborating with various stakeholders. The ideal candidate has strong troubleshooting skills and 2–3+ years of application support experience. This permanent full-time role offers a diverse...

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. With over 40,000 employees our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech,...

- L1 IT Helpdesk / Service Desk support driving digital transformation and technical projects - Motivated, approachable professional with a focus on exceptional customer service - Wellington Based, Immediate with career progression pathways ABOUT THE ROLE Our client is seeking an engaging, customer-centric IT Support Analyst to join their busy and growing team during an exciting period of...

A leading recruitment agency is seeking a Service Desk Analyst in Christchurch, New Zealand. In this mid-senior level role, you will provide essential technical support, manage incidents, and liaise with customers using your strong communication skills. The ideal candidate has 5 years of experience in a Service Desk or Helpdesk position and is familiar with ticketing systems like Jira and...

A government agency in Wellington is seeking an experienced Application Support Analyst to enhance digital solutions within the justice system. The ideal candidate will have over 2 years' experience with Microsoft products such as SharePoint and MS Teams, coupled with strong communication skills. You will ensure efficient application support processes and collaborate closely with IT professionals...

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders. We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities. Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible...