Service Desk Engineer jobs

A leading healthcare organization in Christchurch is seeking a Level 2 Service Desk Engineer to provide expert technical support to staff across multiple locations. The role requires proven experience in IT support and a strong customer-first mindset, engaging in problem management, and conducting root-cause analysis. Ideal candidates will have over 5 years of experience with Windows 11 and...

A leading technology provider in Timaru is seeking a Service Desk Engineer to support customers across New Zealand. The role involves handling customer support tickets, assisting in technical sales, and participating in after-hours support. Candidates should have 3-5 years of IT experience, strong customer service skills, and a passion for technology. A competitive salary and perks will be...

A healthcare organization in Auckland is seeking an experienced Level 3 - Service Desk Engineer Technician to provide high-level support and manage IT infrastructure. Ideal candidates will have proven experience in IT support, robust knowledge of Windows Server, Office 365, and Azure, and strong problem-solving skills. You will be a part of a supportive IT team within a dynamic healthcare setting...

As a Service Desk Team Lead, you will embody service excellence by overseeing the delivery of support to users and managing service-related inquiries. You will provide day-to-day management of the Service Desk Team and its workload, acting as the first point of contact for any escalation of issues. You will also act as a point of contact between the Service Desk and other teams across the...

A global leader in business services is seeking a motivated IT Service Desk Support Analyst in Auckland, New Zealand. This entry-level role provides an excellent opportunity to launch your IT career while working in a dynamic team supporting users across New Zealand, Australia, and Fiji. You'll be the first point of contact for IT issues, troubleshooting and supporting hardware and software...

A leading commercial law firm in Auckland is seeking a dedicated Service Desk Support Analyst to join their national team. The ideal candidate will have over 2 years of experience in a technical support role and excel in a customer service-oriented environment. Responsibilities include responding to service requests, diagnosing hardware/software issues, and supporting user applications. This...

About the Opportunity We are looking for a customer-centric Service Desk Analyst to join a critical business enablement group in Wellington. In this role, you will serve as the "voice and face" of the Information Technology group, providing essential support, guidance, and advice to staff nation-wide. This is a 12-month temporary position perfect for a technical problem-solver who excels in a...

A leading IT services provider in Wellington is seeking a Level 1 Service Desk Analyst. In this role, you will be the first point of contact for IT inquiries, delivering top-notch technical support in a busy service desk environment. The ideal candidate will have at least one year of experience in IT support, excellent communication skills, and a strong team-oriented mindset. This is a temporary...

Join to apply for the Service Desk Analyst role at Randstad New Zealand We are looking for a customer‑centric Service Desk Analyst to join a critical business enablement group in Wellington. In this role, you will serve as the “voice and face” of the Information Technology group, providing essential support, guidance, and advice to staff nationwide. This is a 12‑month temporary position...

A leading international hotel chain in Queenstown seeks a Guest Service Agent to deliver exceptional hospitality. This entry-level position requires previous front desk experience, strong customer service skills, and the ability to handle reservations. Candidates must be available for various shifts. Accor offers numerous benefits including discounts and career development through training...

A leading fitness franchise is seeking a Member Services Representative in Marlborough. This part-time position involves greeting members, handling front desk activities, and ensuring a positive customer experience. Candidates should have a background in customer service, be proficient in basic computer skills, and have a passion for fitness. Join our mission to create a Judgment Free Zone and...

Service Desk Team Member - The Warehouse, Wanaka (Part-time) The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public good and...

About The Company This organisation is a well-established provider of digital and technology-driven services, playing a key role in supporting connectivity and innovation across New Zealand. With a strong emphasis on customer outcomes, environmental responsibility, and inclusive practices, they focus on enabling people and organisations to succeed in an increasingly digital landscape. Their...

A recruitment firm is seeking a Customer-Centric Service Desk Analyst in Wellington. This 12-month temporary role involves providing technical support as the main contact for incidents and service requests. The ideal candidate should have proven experience in a contact center or IT Service Desk, excellent problem-solving skills, and strong communication abilities. Engage in improving processes...

A leading recruitment firm in Wellington is seeking a Service Desk Analyst to join their IT team. This temporary role requires a customer-centric individual who thrives in a collaborative environment. Responsibilities include technical support, process improvements, and user access management. The ideal candidate will have strong problem-solving skills and experience in a contact center or IT...

A retail group in Aotearoa is seeking a part-time Service Desk Team Member for their Wanaka store. This dynamic role involves ensuring outstanding customer service at the in-store service desk, handling inquiries, returns, and supporting loss prevention. Candidates should have retail or hospitality experience, strong communication skills, and the ability to work under pressure. The position...

Chapman Tripp is New Zealand’s leading commercial law firm. Our technology team plays a critical role in enabling our people to do their best work – securely, efficiently, and with confidence. We are looking for a Service Desk Support Analyst to join our national Service desk team who is passionate about customer service, enjoys solving problems, and wants to build a long‑term career in...

Join our internal Technology Services team and step into a Senior Level 2 role, delivering expert technical support to over 7,700 staff across our villages and offices across 49 locations. - Solve complex problems with purpose. Supporting clinical, corporate, and SaaS systems that directly impact resident & staff experiences. - Deliver meaningful support that blends technical expertise with...

A leading technology provider in Timaru is seeking a Service Desk Engineer to support customers across New Zealand. The role involves handling customer support tickets, assisting in technical sales, and participating in after-hours support. Candidates should have 3-5 years of IT experience, strong customer service skills, and a passion for technology. A competitive salary and perks will be...

A leading service provider in Auckland seeks a Service Desk Team Lead to oversee the delivery of support services. The successful candidate will manage the Service Desk Team and handle escalated incidents, ensuring compliance with service level agreements and enhancing overall user satisfaction. Responsibilities include mentoring team members, conducting root cause analysis, and collaborating...