Service Analyst jobs

An Auckland-based public service organization seeks a Service Investment Business Analyst to manage the Portfolio Assessment Tool and provide analytical insights for improving community service delivery in Tāmaki Makaurau. This role requires experience in data modeling and analytics tools such as Power BI and Excel. The successful candidate will work in a collaborative environment dedicated to...

Business Analyst, Service Improvement and Delivery, Wellington About us | Mō mātou The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of...

Mō tēnei tūranga mahi | About this roleThe Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.As a...

A leading healthcare organization in New Zealand is seeking a Senior Test Analyst to improve quality assurance within Digital Services for a transformative health system. The ideal candidate will have over 5 years of experience and strong automation skills, collaborating closely with cross-functional teams. Key responsibilities include developing test strategies, executing various testing...

Join to apply for the Service Desk Analyst role at Randstad New Zealand We are looking for a customer‑centric Service Desk Analyst to join a critical business enablement group in Wellington. In this role, you will serve as the “voice and face” of the Information Technology group, providing essential support, guidance, and advice to staff nationwide. This is a 12‑month temporary position suitable...

Ready to launch your career in IT with a global powerhouse? Rentokil Initial is looking for a motivated IT Service Desk Support Analyst to join our dynamic regional team, supporting operations across New Zealand, Australia, and Fiji. This isn’t just an entry-level role, it’s your fast track to becoming an IT expert. You’ll be the crucial first point of contact, diving hands-on into a supportive,...

A leading healthcare provider in New Zealand is seeking an IT Service Desk Analyst to join their national IT team. You will provide first point of contact support, resolving incidents and enhancing the user experience. The role is office-based, requiring a customer-focused mindset and troubleshooting skills with software like Windows and Microsoft 365. Competitive benefits include 5 weeks annual...

Service Delivery & ITSM Coordinator – Senior Analyst Join our dedicated team in Pōneke / Wellington as Service Delivery & ITSM Coordinator. We are seeking an organised and proactive Service Delivery & ITSM Coordinator to support the operational delivery of our multi‑platform managed services across Salesforce, Adobe, and MuleSoft. About the role In this role, you will coordinate ITIL‑aligned...

- Based in Te Waipounamu | Southern Region Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders. We provide essential hospital, specialist, and community health services across 80+ locations — from large urban centres to rural towns and remote communities. Our goal is to improve health outcomes for all New...

Great opportunity for someone to join our IT team as an IT Service Desk Analyst, location options: Auckland, Wgtn, Christchurch or Tauranga Tech-savvy, customer-focused, and ready to make an impact? We’re looking for an IT Service Desk Analyst to join a national IT team that keeps our clinical and corporate services running smoothly—where customer service, collaboration, and continuous...

A leading radiology services provider in New Zealand is seeking an IT Service Desk Analyst to join their IT team in Auckland. The role involves providing responsive support for technical issues, using ticketing systems and structured support practices. Ideal candidates will have a customer-first mindset and experience with Windows and Microsoft 365. Benefits include competitive salary, generous...

Great opportunity for someone to join our IT team as an IT Service Desk Analyst, location options: Auckland, Wgtn, Christchurch or Tauranga Auckland - Support IT services - office based - Experience with ticketing systems and structured support practices - Opportunity to shine with customer service IT knowledge Tech‑savvy, customer‑focused, and ready to make an impact? We’re looking for an IT...

Great opportunity for someone to join our IT team as an IT Service Desk Analyst, location options: Auckland, Wgtn, Christchurch or Tauranga Bay of Plenty - Support IT services - office based - Experience with ticketing systems and structured support practices - Opportunity to shine with customer service IT knowledge Tech-savvy, customer-focused, and ready to make an impact? We’re looking for...

Senior Test Analyst, Digital ServicesHealth New Zealand | Te Whatu Ora is leading a once-in-a-generation transformation of the health system, guided by the Pae Ora – Healthy Futures vision. Our aim is to improve quality of life, deliver equitable outcomes, and ensure people can access the care they need, when and where they need it.Digital services are a critical enabler of this transformation,...

A national radiology provider is seeking an experienced IT Service Desk Analyst to join their IT team. This full-time role involves providing support across several locations in New Zealand, including Auckland, Wellington, Christchurch, and Tauranga. The ideal candidate will have a customer-first mindset, strong verbal communication skills, and confidence troubleshooting Windows and Microsoft...

A leading medical imaging provider in New Zealand seeks an IT Service Desk Analyst to join its national team. You will be the first point of contact for technology support, resolving issues for over 1200 staff across multiple locations, including Auckland and Wellington. The role requires a customer-first mindset and strong troubleshooting skills in Windows and Microsoft 365. Enjoy competitive...

Select how often (in days) to receive an alert: - Unique opportunity to positively influence and enable how we invest in the communities and community spaces of Tāmaki Makaurau - Be part of a dynamic and supportive team transforming service and asset investment planning approaches - Permanent role where you can grow your career in a supportive, values-driven environment Join our Service...

A government agency in New Zealand is looking for an experienced Business Analyst to join their Service Improvement and Delivery team in Wellington. In this role, you will lead workshops to gather business requirements, analyze current processes, and collaborate with technology teams to implement effective solutions. The ideal candidate has a background in Agile environments and is adept at...

A government agency in Wellington is seeking an experienced Senior Business Analyst to join their Service Improvement and Delivery team. This role requires analyzing business needs and translating them into effective solutions within an Agile delivery environment. The ideal candidate will demonstrate strong analytical and communication skills, with proven experience in gathering requirements and...

Mō tēnei tūranga mahi | About this roleThe Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.As a...