experience manager jobs in Otago

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General Manager — Design-Led, Experience-Driven Hospitality

EVT
Queenstown

A leading hospitality group is seeking a General Manager for LyLo Queenstown, New Zealand. This role involves overseeing daily operations, ensuring exceptional guest experiences, and driving revenue growth in a vibrant environment. The ideal candidate has significant hospitality leadership experience and a passion for creating social spaces. This is an exciting opportunity to shape the guest...

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5 days ago

Restaurant Manager: Lead Guest Experience & Team Growth

Wai Hospitality Group
Queenstown

A respected hospitality group in Queenstown seeks an experienced Restaurant Manager to lead daily operations. Your role includes mentoring the team, ensuring exceptional guest experiences, and managing performance metrics. Ideal candidates will have 3+ years in hospitality, with 1+ years in leadership. The position offers a pay rate of $31 to $35, performance incentives, and staff discounts....

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a day ago

Front Office Duty Manager — Lead Guest Experience & Team

ACCOR
Queenstown

A leading hotel operator in Queenstown is seeking a Duty Manager to oversee front office operations and create unforgettable guest experiences. You will lead and mentor a team while managing day-to-day operations. Candidates should have at least 3 years of experience in hotel front office operations and exemplary communication and multitasking skills. The role offers competitive pay and a...

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2 days ago

Luxury Hotel General Manager - Queenstown Experience Leader

Sofitel
Queenstown

A luxury hotel in New Zealand seeks a General Manager to lead operations and enhance guest experiences. This role requires a proven leader in luxury hospitality to develop strategies and inspire a high-performing team while acting as a brand ambassador. Candidates must showcase commercial acumen, emotional intelligence, and a passion for exceptional service. The position offers exciting benefits...

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4 hours ago

Retail Store Manager: Merch, Procurement & Guest Experience

RealNZ
Queenstown

A conservation-focused tourism company is seeking a Retail Manager for their new space at Walter Peak in Queenstown. You will curate a range of products while ensuring a fantastic customer experience. The ideal candidate will have leadership skills, procurement experience, and a passion for sales. This is a full-time permanent position offering exciting staff perks and opportunities to explore...

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2 days ago

Retail Sales Manager — Lead Sales & Customer Experience

Babycity
Dunedin

A leading nursery retailer is seeking a Retail Sales Manager in Wellington, offering both full-time and part-time options with training provided. The role demands a passion for achieving sales targets and ensuring exceptional customer experiences. Duties include managing store performance, stock control, and guiding the team in a supportive environment. Ideal candidates will possess strong...

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3 days ago

Fabric Store Manager: Lead, Merch & Customer Experience

The Fabric Store
Dunedin

A boutique fabric retailer is searching for a full-time Store Manager in Dunedin. The ideal candidate is a fabric-loving leader passionate about customer service and achieving sales targets. Responsibilities include inspiring the team, managing recruitment, and ensuring operational excellence. Candidates must connect deeply with textiles and have exceptional organizational skills. The role offers...

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2 days ago

Boutique Spa Manager — Hands-On Luxury Experience

Gibbston Valley
Queenstown

A premier resort spa in Otago, New Zealand, is seeking an experienced Spa Manager to oversee day-to-day operations and deliver exceptional treatments. The ideal candidate will have over three years of experience in spa management, with strong leadership skills and expertise in massage and beauty therapies. You will lead a passionate team in a supportive environment while promoting spa packages....

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2 days ago

Front Office Duty Manager - Lead Guest Experience & Team

Accor Apartments & Realty
Queenstown

A leading hotel operator in Queenstown is seeking a Duty Manager to lead the Front Office Team and ensure exceptional guest experiences. This role requires 3 years' experience in hotel operations, with responsibilities including day-to-day management, team mentoring, and guest assistance. The ideal candidate should possess strong leadership skills, effective communication, and the ability to...

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6 days ago

Guest Experience Leader - Duty Manager

Clutha Nz
Balclutha

A vibrant hospitality venue in Otago, Balclutha, is seeking a full-time Duty Manager to lead the team and enhance guest experiences. Candidates should have proven hospitality experience, strong leadership, and problem-solving skills, and be available for flexible shifts including nights and weekends. Join a supportive culture with opportunities for development. Send your CV to apply for a...

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a day ago

Bar Manager | Lead Beverage & Guest Experience (Queenstown)

Event Hospitality & Entertainment Limited
Queenstown

A leading hospitality company in Queenstown is seeking a passionate Bar Manager to oversee the beverage program, enhance guest experiences, and lead a dynamic team. The role demands a leader who thrives in fast-paced settings and is eager to push boundaries while maintaining high operational standards. Competitive benefits include discounts at hotels and opportunities for career growth within a...

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2 days ago

Venue Manager - Guest Experience & Operations

Evt - Entertainment | Ventures | Travel
Queenstown

A leading hospitality group in Queenstown, New Zealand is seeking a Food & Beverage Manager to drive operational excellence and ensure outstanding service standards. The successful candidate will oversee departmental activities, manage staff and respond to customer complaints with grace. We are looking for a leader who can elevate team morale while improving business efficiency. The role offers a...

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4 days ago

Land Development Engineer/ Senior Land Surveyor / Experience Survey Technician

Surveyors
Wanaka

Land Development Engineer/ Senior Land Surveyor / Experience Survey Technician Measured Land Surveys About us: Measured Land Surveys is a family-owned business based in beautiful Wanaka. As a leading local provider of land surveying and civil engineering services, we deliver high-quality solutions across residential, commercial and rural projects. With significant growth underway and a strong...

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2 days ago
Remote

Client Experience & Journey Coordinator/Remote

Effortless Travel Solutions
Otago

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences. This position is ideal for individuals who enjoy helping others, communicating with clients, and...

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6 days ago

Customer Experience Representative / Southern Jet Boats

Te Rūnanga o Ngāi Tahu
Queenstown

Customer Experience Representative / Southern Jet Boats Queenstown / Southern Lakes Permanent / Full-time Join the team behind two of New Zealand's most iconic adventure experiences! Are you someone who genuinely enjoys helping others and thrives in a fast‑paced, people‑focused environment? We’re looking for an experienced Customer Service Representative to join our team at Shotover Jet and...

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6 days ago
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Footwear Department Lead — Elevate Customer Experience

JD Sports Australia & New Zealand
Dunedin

A leading sports fashion retailer in Dunedin is seeking a Department Supervisor to lead a team, enhance customer satisfaction, and maintain excellent merchandising standards. The ideal candidate will have 2-3 years of retail experience and exhibit a passion for exceptional service. Responsibilities include coaching the team, supporting management in financial performance, and ensuring product...

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2 days ago

Senior Executive Assistant to Director, Student Experience

University of Otago
Dunedin

A renowned educational institution in New Zealand is seeking a dedicated Executive Assistant to support the Director of Student Experience. This pivotal role involves managing diaries, correspondence, and project assistance in a dynamic environment. The ideal candidate will possess exceptional communication skills and thrive under pressure while delivering high-quality secretarial and...

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5 days ago

Retail Store Lead: Merch & Procurement for Guest Experience

RealNZ
Otago

A leading conservation business in New Zealand is looking for an experienced Retail Manager to curate sustainable products in a brand-new retail space at Walter Peak. This role emphasizes exceptional customer service, procurement of merchandise, and visual merchandising. The ideal candidate should have retail leadership experience, strong communication skills, and a passion for exceeding customer...

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6 days ago

Guest Experience Specialist – Adventure Tours

Te Rūnanga o Ngāi Tahu
Queenstown

A prominent New Zealand tourism organization is looking for a dedicated Customer Experience Representative in Queenstown. This full-time permanent role involves managing guest bookings and providing exceptional customer service both in person and online. Candidates should have prior reservations experience and be adept at handling queries in a fast-paced environment. Offering a supportive team...

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6 days ago

Executive Assistant - Director Student Experience

University of Otago
Dunedin

Benefits - Salary + 6.5% Superannuation + 5 weeks annual leave. - Family friendly employer + on-site childcare opportunities. - Ongoing professional development opportunities. - Work in a stunning, historic campus location. The role/Te mahi We are seeking a friendly and enthusiastic Executive Assistant to support the Director Student Experience. This busy and rewarding role provides...

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5 days ago
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