Customer Support Manager jobs in Nelson

Customer Success and Support Specialist, New Zealand About ASICS Apps ASICS Apps lives by ASICS’ founding philosophy, "Anima Sana In Corpore Sano” or “A Sound Mind in a Sound Body.” We believe in the positive benefits of movement and aspire for people all over the world to live healthful and happy lives in both body and mind. The ASICS Apps provide digital services and goods focused on helping...

About the job Customer Support Executive For an award winning global accommodation wholesaler, serving travel agents and tour operators with offices in Australia, UK & USA. Department Operations Reports to - Market Manager Work hours : Mon-Fri, AUS/NZoffice hours. Job functions: Customer Service executives are the front-line of our global business that delivers great service locally to our...

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service...

A tech company based in New Zealand is looking for a Support Engineer to assist customers with product-related inquiries. You'll manage support requests via chat and email, ensure timely responses, and contribute to documentation for better user experience. The role requires solid experience in tech support and a strong sense of empathy for customer needs. Ideal for those who thrive in remote...

A travel service agency is seeking a Travel Customer Representative to support clients during their travel journey. This fully remote position values excellent communication skills and customer service experience, especially in travel or hospitality. Responsibilities include responding to inquiries, assisting with bookings, and ensuring client satisfaction. The job offers flexible scheduling,...

A leading travel solutions agency is looking for a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include handling inquiries, assisting with bookings, and ensuring customer satisfaction. The ideal candidate should possess strong communication skills and a passion for travel. This position offers the flexibility of remote work and various...

A leading technology company is seeking a Remote Customer Support Agent to assist customers with technical issues related to their products. The ideal candidate should have excellent command of English, strong communication skills, and knowledge of 3D printers. Responsibilities include responding to customer queries, analyzing product issues, and gathering feedback. This role offers the...

A global fashion retailer is looking for a passionate Store Manager in Nelson, New Zealand. You will lead your team to create engaging customer experiences and drive business outcomes. The ideal candidate will have strong skills in leadership and customer service, and will empower the team to achieve their potential. This role includes managing store operations effectively and advocating for...

A leading digital construction technology firm is seeking a Customer Success Manager to drive customer satisfaction and growth. This fully remote role requires expertise in BIM/VDC and construction, enabling successful onboarding and support for users of their innovative construction planning software. Strong problem-solving abilities and excellent communication skills are essential. Join a...

.Customer Account Manager - Hamilton page is loaded## Customer Account Manager - Hamiltonremote type: Remotelocations: Frankton, Waikato, New Zealandtime type: Full timeposted on: Posted Todayjob requisition id: R25_ Autonomous sales & account management role design. Ideal for curious & mechanically minded people. Interesting & meaningful work across industry Drive and grow key accounts within...

Customer Success - Team Manager Location: This is a globally remote role. The role entails: - Strategic planning and analysis: preparing communication plans, Team Meetings, and other messages shared in broader management forums, setting yourself and your team up for success. Regularly reviewing key performance indicators and metrics is your baseline. You develop strategies to enhance...

Our Privacy Statement & Cookie PolicyCustomer Success Manager - AI Solutions page is loaded## Customer Success Manager - AI Solutionsremote type: Remotelocations: New Zealand, Auckland, Auckland: New Zealand, Wellingtontime type: Full timeposted on: Posted Todayjob requisition id: JREQ Customer Success Manager, AI SolutionsThomson Reuters are hiring a Customer Success Manager to own outcomes for...

Program Manager, Customer Success Operations Remote (United States) SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every...

Are you ready to help cmBuilder transform the construction industry from the inside out? We’re looking for a Customer Success Manager (CSM) with a strong foundation in BIM/VDC and construction to join our team. In this role, you'll partner directly with our customers to help them unlock the full potential of our web-based 3D site logistics and 4D simulation platform. Location &...

A leading service commerce platform is seeking a Customer Support Specialist in Wellington, New Zealand. This role involves assisting customers via phone, email, and chat while exhibiting excellent communication and problem-solving skills. The ideal candidate should possess experience in a SaaS environment and demonstrate empathy and proactivity in their approach. The company values inclusivity...

Overview SmarterDx is seeking a Senior Manager, Customer Success who can help our customers thrive. In this role, you will ensure our health system clients maximize the value they find in SmarterDx by building trust, identifying insights, and driving toward solutions. You will collaborate with cross-functional teams to unlock customer value, monitor the effectiveness of SmarterDx’s solution post...

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors....

An innovative tech firm is seeking a Customer Success Manager to join its team. This role involves supporting customers, resolving their inquiries, and ensuring a streamlined adoption of products. The ideal candidate will have prior customer-facing experience, strong organizational skills, and a passion for technology. As this firm operates remotely, the opportunity allows for a flexible work...

A leading open-source technology company is seeking a Customer Success Manager who will focus on supporting new users of its products, particularly Ubuntu. This role requires a strong customer-facing skill set, empathy, and a passion for technology. The successful candidate will onboard users, document problem-solving strategies, and collaborate with various teams. The company offers a...

The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best...