Customer Support Engineer jobs in Mount Maunganui

Job Responsibilities - Respond to customer queries in a timely and accurate way, via phone, email or chat - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers -...

SYOS is a fast-growing global robotics and aerospace company, driving the development of cutting‑edge uncrewed vehicles (drones) across air, land, and sea for dual‑use applications. We are committed to pushing technological boundaries and delivering exceptional products that consistently exceed customer expectations. As an IT Support Engineer, you will be a key contributor tomaintainingand...

A leading IT solutions provider is looking for an IT Support Engineer to join their team in Cromwell, New Zealand. The role involves providing high-quality technical support, troubleshooting hardware and software issues, and assisting with various IT projects. Ideal candidates should have experience with Windows administration, networking, and excellent problem-solving skills. This position...

A New Zealand-based IT services company is seeking an IT Support Engineer to join their dynamic team in Auckland. You will provide support to clients both remotely and face-to-face, tackle a range of technical issues, and mentor junior team members. Ideal candidates should have 2+ years of experience in technical support, excellent skills in communication, and a strong understanding of Microsoft,...

A leading medical technology company in Auckland is seeking a Service and Repair Technician to support the installation and maintenance of the Hugo™ Robotic System. This role requires strong customer service skills and technical expertise in medical devices. The ideal candidate will collaborate with the Technical Services Manager and handle various responsibilities to ensure customer satisfaction...

Company description Ricoh is the leading Global Technology company with over 100,000 employees in 200 locations. We empower digital workplaces by utilising innovative technologies and solutions to make our customers' businesses to work faster, smarter and leaner, as well as providing service and support that match the products we deliver. We invest in our employees and encourage a learning...

SYOS is a pioneering company focused on developing industry-leading utilitarian autonomous vehicles across air, land, and sea. SYOS' family of utilitarian vehicles are all powered by SYOS’ control system with various advanced computer vision, swarming, and communication systems. As an IT Support Engineer, you will be a key contributor to maintaining and advancing SYOS' IT infrastructure and...

Bay Venues - haven’t heard of us? Not to worry; I bet you have heard of some of the venues we own or operate – the iconic Mount Hot Pools, Baywave, or Mercury Baypark to name a few. As the kaitiaki of 24 facilities in Tauranga Moana, we proudly offer a range of activities and experiences intended to put a smile on the dial of our community. Here at Bay Venues, we are all about ensuring we create...

A leading automotive parts retailer in Mount Maunganui is seeking a Retail Coordinator. This role involves product placement, merchandising, and providing excellent customer service. The ideal candidate will have previous retail experience, strong communication skills, and a creative flair for store presentation. You will work in a supportive team environment with opportunities for career...

A local government organisation in Marlborough, New Zealand is seeking an enthusiastic Customer Service Officer. This full-time role involves delivering excellent customer service, assisting with inquiries, and managing payments. Ideal candidates will possess strong communication skills and a commitment to teamwork. The position offers a supportive work environment, a competitive wage of $29.00 -...

A leading automotive service supplier is seeking a Retail Coordinator in Mount Maunganui. In this role, you will assist customers, manage product placement, and ensure a well-presented store. Candidates should have previous retail experience, strong customer service skills, and a creative flair for merchandising. The candidate will benefit from extensive training and development within the team,...

A New Zealand-based IT services company is seeking an IT Support Engineer to join their dynamic team in Auckland. You will provide support to clients both remotely and face-to-face, tackle a range of technical issues, and mentor junior team members. Ideal candidates should have 2+ years of experience in technical support, excellent skills in communication, and a strong understanding of Microsoft,...

A leading technology services company is seeking a Customer Service and Installation Engineer to join their team in the Bay of Plenty area. The role involves maintaining a high standard of workmanship while providing exceptional service to clients. Responsibilities include diagnosing issues with Ricoh products, training clients, and performing installations. The ideal candidate will have at least...

A fast-growing global aerospace company is seeking an IT Support Engineer based in Mount Maunganui, New Zealand. In this role, you will manage IT systems, ensuring stability and security while leading the local IT team. Ideal candidates have strong Windows and networking skills, with a focus on cybersecurity. The position offers a competitive salary, opportunities for career advancement, and the...

About the Role: Bay Venues - haven’t heard of us? Not to worry; I bet you have heard of some of the venues we own or operate – the iconic Mount Hot Pools, Baywave, or Mercury Baypark to name a few. As the kaitiaki of 24 facilities in Tauranga Moana, we proudly offer a range of activities and experiences intended to put a smile on the dial of our community. Here at Bay Venues, we are all about...

A leading IT solutions provider in Taranaki is seeking an IT Support Engineer. This role offers both onsite and remote support for hardware/software issues, Windows administration, Office 365, and POS systems. Candidates should possess troubleshooting and communication skills, alongside experience with networking concepts and Active Directory. The position involves diagnosing technical issues,...

Mo tēnei tūranga mahi | About the role Do you enjoy working in a team, have a passion for customer service and connect well with a wide range of people? We are seeking a positive, loyal, enthusiastic individual as the first point of contact to assist in providing excellent customer service to our community and staff. To be successful in the role, you will thrive in a fast-paced environment, be...

A leading medical technology company in Auckland is seeking a Service and Repair Technician to support the installation and maintenance of the Hugo™ Robotic System. This role requires strong customer service skills and technical expertise in medical devices. The ideal candidate will collaborate with the Technical Services Manager and handle various responsibilities to ensure customer satisfaction...

A leading IT solutions provider in Taranaki is seeking an IT Support Engineer. This role offers both onsite and remote support for hardware/software issues, Windows administration, Office 365, and POS systems. Candidates should possess troubleshooting and communication skills, alongside experience with networking concepts and Active Directory. The position involves diagnosing technical issues,...

A leading IT solutions provider is looking for an IT Support Engineer to join their team in Cromwell, New Zealand. The role involves providing high-quality technical support, troubleshooting hardware and software issues, and assisting with various IT projects. Ideal candidates should have experience with Windows administration, networking, and excellent problem-solving skills. This position...