customer manager jobs in Nelson

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Store Manager: Lead Engaged Teams & Delight Customers

Cotton On Group
Nelson

A global fashion retailer is looking for a passionate Store Manager in Nelson, New Zealand. You will lead your team to create engaging customer experiences and drive business outcomes. The ideal candidate will have strong skills in leadership and customer service, and will empower the team to achieve their potential. This role includes managing store operations effectively and advocating for...

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6 days ago
Remote

Remote BIM/VDC Customer Success Manager (AET)

CadMakers
Nelson

A leading digital construction technology firm is seeking a Customer Success Manager to drive customer satisfaction and growth. This fully remote role requires expertise in BIM/VDC and construction, enabling successful onboarding and support for users of their innovative construction planning software. Strong problem-solving abilities and excellent communication skills are essential. Join a...

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3 hours ago

Customer Account Manager - Hamilton

Motion
Nelson

.Customer Account Manager - Hamilton page is loaded## Customer Account Manager - Hamiltonremote type: Remotelocations: Frankton, Waikato, New Zealandtime type: Full timeposted on: Posted Todayjob requisition id: R25_ Autonomous sales & account management role design. Ideal for curious & mechanically minded people. Interesting & meaningful work across industry Drive and grow key accounts within...

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3 hours ago
Remote

Remote CS Ops Program Manager for Customer Success

SmarterDx
Nelson

A dynamic technology company is seeking a Program Manager for Customer Success Operations. This fully remote position requires a candidate with strong project management skills and the ability to engage with executive leadership. Responsibilities include communicating project expectations, defining project scope, and planning timelines. Candidates should have a Bachelor's degree in a related...

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23 hours ago
Remote

Customer Success - Team Manager

Canonical
Nelson

Customer Success - Team Manager Location: This is a globally remote role. The role entails: - Strategic planning and analysis: preparing communication plans, Team Meetings, and other messages shared in broader management forums, setting yourself and your team up for success. Regularly reviewing key performance indicators and metrics is your baseline. You develop strategies to enhance...

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23 hours ago

Customer Success Manager - AI Solutions

Refinitiv
Nelson

Our Privacy Statement & Cookie PolicyCustomer Success Manager - AI Solutions page is loaded## Customer Success Manager - AI Solutionsremote type: Remotelocations: New Zealand, Auckland, Auckland: New Zealand, Wellingtontime type: Full timeposted on: Posted Todayjob requisition id: JREQ Customer Success Manager, AI SolutionsThomson Reuters are hiring a Customer Success Manager to own outcomes for...

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a day ago

Senior Customer Success Manager

Federato
Nelson

About Federato Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today – the climate crisis, cyber‑attacks, social inflation, etc. Our vision is understood and well funded by the people behind Salesforce, Veeva, Zoom, Box, and others. Federato is the only...

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2 days ago

Sales & Service Coordinator — Customer Focus & Deliveries

Fletcher Building
Nelson

A leading building supplies company based in Nelson is seeking an energetic Sales & Service Coordinator to join their team. In this role, you'll be responsible for serving customers and managing orders over the phone, alongside administrative and stock room duties. Applicants should have a Class 2 Driver License and strong customer service skills. The position is full-time, with standard hours of...

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5 days ago

Store Operations Leader: Elevate Customer Experience

Bunnings
Nelson

A leading home improvement retailer is looking for an Operations Manager to enhance customer experience and drive store performance. You’ll lead a large team, overseeing store operations, sales, and ensuring best practices in safety and service are met. Ideal candidates have substantial retail experience, strong leadership, and the ability to coach others effectively. Join a diverse team that...

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5 days ago

Branch Team Leader: Lead, Coach & Customer Experience

ANZ
Nelson

A reputable banking institution in Nelson seeks an Assistant Branch Manager to lead a customer service team and drive branch operations. This role involves supporting daily activities, coaching staff, and ensuring compliance. Ideal candidates will have experience in banking or customer service and strong communication skills. Join an inclusive environment where growth is supported, and the...

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3 days ago
Hybrid

NZ Remote: Customer Success & Onboarding Specialist

Race Roster
Nelson

A leading digital health and fitness company is seeking a Customer Success and Support Specialist in New Zealand. This hybrid role focuses on delivering exceptional customer support and managing relationships with event organizers. The ideal candidate has over 3 years of customer service experience, strong technical aptitude, and the ability to work flexibly. Responsibilities include onboarding...

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3 hours ago

Remote NZ AI Solutions — Customer Success Manager

Refinitiv
Nelson

A leading global technology company is seeking a Customer Success Manager for AI Solutions in New Zealand. This role involves building relationships across legal and IT teams, managing the onboarding and implementation of AI solutions, and ensuring customer satisfaction through data-driven strategies. The ideal candidate has a legal background, significant customer-facing experience, and...

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a day ago
Hybrid

Customer Success Manager (VDC/BIM/Digital Engineering) - cmBuilder (Remote)

CadMakers
Nelson

Are you ready to help cmBuilder transform the construction industry from the inside out? We’re looking for a Customer Success Manager (CSM) with a strong foundation in BIM/VDC and construction to join our team. In this role, you'll partner directly with our customers to help them unlock the full potential of our web-based 3D site logistics and 4D simulation platform. Location &...

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2 days ago

Program Manager, Customer Success Operations

SmarterDx
Nelson

Program Manager, Customer Success Operations Remote (United States) SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every...

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a day ago

Enterprise Customer Success Manager

Canonical
Nelson

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors....

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a day ago
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Remote Graduate Customer Success Manager — Ubuntu & Open Source

Canonical
Nelson

An innovative tech firm is seeking a Customer Success Manager to join its team. This role involves supporting customers, resolving their inquiries, and ensuring a streamlined adoption of products. The ideal candidate will have prior customer-facing experience, strong organizational skills, and a passion for technology. As this firm operates remotely, the opportunity allows for a flexible work...

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a day ago
Remote

Remote Senior Manager, Customer Success — Health Tech

SmarterDx
Nelson

A leading health tech company is looking for a Senior Manager, Customer Success, responsible for managing relationships with health system clients to maximize value from the SmarterDx platform. This fully remote role requires heavy project management, relationship-building, and communication skills, with a salary range of $165K to $185K plus equity incentives. The ideal candidate will have...

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2 days ago

Senior Manager, Customer Success (Revenue Cycle)

SmarterDx
Nelson

Overview SmarterDx is seeking a Senior Manager, Customer Success who can help our customers thrive. In this role, you will ensure our health system clients maximize the value they find in SmarterDx by building trust, identifying insights, and driving toward solutions. You will collaborate with cross-functional teams to unlock customer value, monitor the effectiveness of SmarterDx’s solution post...

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2 days ago

Remote Graduate Customer Success Manager — Open Source Impact

Canonical
Nelson

A leading open-source technology company is seeking a Customer Success Manager who will focus on supporting new users of its products, particularly Ubuntu. This role requires a strong customer-facing skill set, empathy, and a passion for technology. The successful candidate will onboard users, document problem-solving strategies, and collaborate with various teams. The company offers a...

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2 days ago

Graduate Customer Success Manager

Canonical
Nelson

The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best...

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2 days ago
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