Auckland Transport jobs

Senior Information Governance Specialist - Contributing to development of information caö;7 restoration? & records management strategies, policies and standards - Develop and maintain our autoclassification system and the automation of disposal processing as part of life-cycle-managing AT's records - Support staff in improving their MS Document Management systems experience We are seeking at...

A public transport agency in Auckland is looking for a Performance Analyst to enhance rail service performance. This role involves analyzing data to identify trends, develop performance dashboards, and collaborate with various teams for continuous improvement. Ideal candidates will have at least 5 years in performance reporting, advanced skills in Power BI and SQL, and a relevant bachelor’s...

Te Whiwhinga mahi- The Opportunity – Performance Analyst The Performance Analyst role will undertake regular detailed analysis of rail services performance data to identify trends or emerging risks to performance, along with insights and opportunities to improve performance across customer, operational and safety outcomes. The role will work with subject matter experts to identify new...

Te Whiwhinga mahi- The Opportunity – Station Services Manager The Station Services Manager is a senior leadership role, and the business owner, responsible for all Auckland rail station services operations delivery and performance across 45 stations. The role is responsible for managing the performance of outsourced station operations and soft facilities management services across all of...

A transportation organization in Auckland is seeking a Senior Information Governance Specialist to develop information strategies and policies. The role involves improving document management systems and ensuring compliance with the Public Records Act 2005. Ideal candidates must possess a Bachelor's Degree in Information and Records Management, with proven experience in the field. Join us to...

A transportation agency in Auckland seeks a Rail Network Infrastructure Manager to lead technical engagements with KiwiRail. Responsibilities include managing relationships, performance benchmarks, and budget for rail network infrastructure. The ideal candidate has 15+ years in senior management within rail infrastructure, demonstrating expertise in asset management planning and supplier...

Te Whiwhinga mahi- The Opportunity – Rail Network Infrastructure Manager The Rail Network Infrastructure Manager is a senior leadership role responsible for leading technical engagement with AT’s partner (KiwiRail) on the asset, maintenance and renewal, and performance management of the Auckland rail network infrastructure through services provided to AT through the KiwiRail Auckland Network...

A leading transport organization is seeking a Station Services Manager in Auckland. This senior leadership role involves managing operations for all rail stations, ensuring performance and compliance across 45 stations. The ideal candidate will have a degree in Facilities Management and 15 years of experience in Facilities or Service Operations. The role includes overseeing operational standards...

A transport authority in Auckland is seeking a Rail Safety and Compliance Auditor to ensure rail safety compliance across its network. The ideal candidate will have over 7 years of experience in safety assurance, strong stakeholder engagement skills, and experience as a registered auditor. The role involves monitoring safety performance, managing audits, and reviewing operational procedures to...

Te Whiwhinga mahi- The Opportunity – Rail Safety and Compliance Auditor The Rail Safety Compliance Auditor will be responsible to provide assurance of rail safety operational compliance through the management of a programme of railwenen audits, inspections and reviews across AT پې rail services activities and AT’s contracted rail network suppliers in accordance with Rail Safety National Laws...

Te Whiwhinga mahi- The Opportunity – Rail Safety Assurance Lead The Rail Safety Assurance Lead will be responsible for managing the rail safety risk and assurance framework, processes, procedures and systems to provide assurance that AT’s rail services activities and AT’s contracted rail network suppliers operate within acceptable risk parameters while maintaining compliance with Rail Safety...

A leading transport authority in Auckland seeks a Rail Safety Assurance Lead to manage the rail safety risk and assurance framework. The successful candidate will work closely with compliance teams, ensuring that rail services comply with safety laws while promoting a culture of safety within the organization. Responsibilities include developing assurance plans and overseeing risk management in...

In this role you will actively facilitate the efficient coordination and communication of every annual Kokiri Agreement across all 21 Local Boards (LBs) for Tamaki Makaurau with a large emphasis on AT's Forward Works Programme. Given the large programme of work involving projects and programmes across Auckland Transport, this role highly contributes to the satisfaction and engagement dynamic...

- Resolve complex customer issues and make a real impact. - Support frontline teams and drive service excellence. - Improve processes and shape better customer experiences. We're looking for a Customer Care Case Manager to join our Customer and Network Performance team. This permanent role offers the chance to contribute to AT's strategic goals and make a meaningful difference in how Auckland...

A major transport organization in Auckland is seeking a Customer Care Case Manager to enhance service excellence. In this permanent position, you will manage escalated customer cases, provide second-level support, and identify process improvements. The ideal candidate has at least 2 years of experience in case management, strong analytical skills, and excellent communication abilities. Join us to...

A transport agency in Auckland seeks a Senior Communications & Engagement Specialist to deliver impactful engagement strategies for projects that transform street management. With a minimum of 5 years in communications and a background in the public sector or transport, you'll work collaboratively to ensure community insights shape decision-making. We foster a diverse workplace valuing inclusion...

Senior Communications & Engagement Specialist Te Whiwhinga mahi| The opportunity The Partnerships & Engagement Directorate is responsible for building and maintaining AT's trust and reputation through outstanding partnerships, engagement, marketing and communications. We represent the voices of customers and communities to ensure AT keeps them at the heart of all it does, sharing and amplifying...

Customer Care Representative - Contact Centre - Help shape Auckland while supporting customers every day. - Work from a vibrant waterfront office in the CBD. - Grow your career with AT as a Customer Care Representative! We’re on a mission to wow customers and help them travel confidently across Auckland. We have a great opportunity in our friendly Contact Centre team assisting Aucklanders and...

A New Zealand transport organization is seeking a Customer Care Representative to help shape Auckland's future. This role involves assisting customers through various communication channels and providing excellent service. The position offers a flexible work roster, including options for remote work, along with comprehensive training. Candidates must possess strong communication skills and a...

AT is on a mission to transform Auckland into a vibrant city that moves, so that Aucklanders can connect with the people and places they love. Be part of Auckland’s exciting future and development. From transport infrastructure to customer-focused solutions, we’re creating seamless journeys across our city that enable businesses and Aucklanders to thrive. Te Whiwhinga mahi- The Opportunity –...