agent jobs in Queenstown

A leading hospitality group is seeking a Guest Service Agent at Peppers Beacon in Queenstown, New Zealand. This pivotal role involves ensuring every guest feels welcomed and valued during their stay. Responsibilities include managing check-in/check-out processes, promoting hotel amenities, and building a connection with guests. Ideal candidates should have front desk experience, excellent...

A leading international hotel chain in Queenstown seeks a Guest Service Agent to deliver exceptional hospitality. This entry-level position requires previous front desk experience, strong customer service skills, and the ability to handle reservations. Candidates must be available for various shifts. Accor offers numerous benefits including discounts and career development through training...

About The Role If you are passionate about service and have a smile to match, we are seeking a Guest Services Agent. We are looking for an enthusiastic applicant who understands the meaning of great guest service, team work and attention to detail. A team player who enjoys the hospitality industry and wants to further their career. This role covers different shifts during the week, weekends...

Job Description Guest Service Agent (HOT0C7OO) Work Locations Hilton Queenstown Hotel Kawarau Village, 79 Peninsula Rd, Queenstown 9300 Working for Hilton Located on the shores of Lake Wakatipu, our lakeside resort features 5‑star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand...

Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South...

Job Description Oaks Queenstown Shores Resort are looking for a full time Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights...

Baycorp is an industry leader in providing comprehensive collections and recovery management services to both the private and public sectors. With thriving operations across Australia, New Zealand, and the Philippines. Our dedicated Field Agents who work across New Zealand further enhance this capability and help us deliver on our mission. About the role We're looking for a Field Agent to join...

A renowned New Zealand hotel is seeking an enthusiastic Reservations Agent to join its Queenstown team. You will manage bookings, respond to guest inquiries, and ensure accurate reservations. Ideal candidates should have prior experience in a reservations or call center role, strong attention to detail, and be fluent in English. This position offers competitive pay and a vibrant team culture in a...

A leading hospitality company is seeking a full-time Guest Service Agent in Queenstown, New Zealand. The role involves welcoming guests, managing check-ins, and providing insights about local attractions. Successful candidates should have a strong background in customer service and communication skills, ensuring exceptional guest satisfaction. A variety of perks, including career growth programs...

30 Brunswick Street, Queenstown 9300, New Zealand Key Accountabilities - Anticipate and attend to the guest’s needs and desires immediately. - Offer a warm and friendly salutation to hotel guests as they enter and depart from the Hotel. - Check guests in and out with efficiency and friendliness and in accordance with the established Hotel procedural guidelines. - Process daily guest...

A luxury hotel brand in Queenstown is seeking a Guest Services representative to enhance the guest experience through exceptional service and local knowledge. The ideal candidate will have at least 1 year of experience in hotel front office services and possess strong communication skills. You'll oversee guest arrivals and departures, ensuring memorable first impressions. Benefits include...

About Hilton Located on the shores of Lake Wakatipu, our lakeside resort features 5‑star amenities including a heated indoor pool, fitness centre, spa, and terrace with lake views. Guests can sample New Zealand cuisine at several dining options and enjoy local wines at Pinot Pit by Wakatipu Grill. We operate two Hilton brand hotels: Hilton Queenstown Resort & Spa and DoubleTree by Hilton...

Job Description ·Meeting and greeting guests a the Hotel · Provide quality service to guests by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay. · Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis. · Maintain strict security procedures with credit and cash...

Join to apply for the Guest Service Agent role at Accor Queenstown, Otago, New Zealand NZ$54,000.00 - NZ$56,000.00 Purpose As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay. Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of...

A hospitality company in Queenstown seeks a dedicated individual to join its team and provide exceptional guest service. The successful candidate will be responsible for various tasks, including check-in and check-out, managing guest transactions, communicating special requests, and maintaining a safe working environment. This role is essential in creating positive guest experiences and will...

Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America....

Peppers Beacon, 34 Lake Esplanade, Queenstown, Otago, New Zealand Posted Tuesday 13 January 2026 at 3:00 pm Peppers Beacon is located a short five-minute walk from the centre of Queenstown, also known as the “Adventure Capital” of New Zealand. With uninterrupted lake front views of Lake Wakitipu and stunning mountain ranges, Peppers Beacon offers a range of accommodation from hotel style rooms...

Company Description Welcoming each new and returning guest with courtesy and attentive care, you will set the tone for exceptional service. Here you can take your role beyond checking people in and out. Sharing your knowledge and love of Queenstown, you will anticipate guests’ needs and offer recommendations that make their stays even more special. Job Description Here you’ll do far more than...

A leading global hospitality company is seeking a Guest Service Agent located at their Queenstown property in New Zealand. The role involves delivering exceptional customer service, managing guest inquiries, and enhancing overall guest experiences. Ideal candidates will have at least 6 months of experience in a front office role, preferably within a 5-star setting, and must possess fluent English...

Join to apply for the Guest Services Agent / Receptionist role at Accor. Company Description We are seeking an exceptional and professional Guest Services Agent / Receptionist to join our team. The successful candidate will ensure an excellent guest experience from check‑in to check‑out, maintaining hotel standards, and delivering outstanding customer service. Job Description Key...